Assistant Manager (TFT)
Waypoint Centre for Mental Health Care
Penetanguishene, ON
The Manager, Housekeeping & Linen Services is currently seeking an Assistant Manager. The successful candidate will be responsible for supervising housekeeping staff and assisting the Manager in providing efficient services.

Key Accountabilities:
Establish and maintain staff work schedules/ assignments, quality standards, cleaning methods and procedures, cleaning schedules and cyclical projects assignments, infection prevention and control programs and waste handling

Maintain highest level of cleanliness in assigned areas by implementing operating procedures, co-coordinating training needs and conducting performance appraisals

Assist in the preparation of annual budget submissions by forecasting requirements for products, equipment and staff

Maintain control and inventory of equipment, cleaning supplies and linen to ensure consistency measures are met

Perform administrative tasks including creating departmental schedules, reports, duty assignments, sign in sheets, managing time off requests and updating the electronic payroll system

Ensure effective customer service delivery and regularly monitoring customer service satisfaction, investigating complaints

Participate on various teams and committees: Occupational Health and Safety, Facility Planning Committee, Emergency Review and Exercise Committee and others as required

Requirements/Qualifications:
OHA courses preferred: Health Care Management, Environmental Services Level 1 & 2, and Professional Healthcare Housekeeper’s Certification

Ontario Healthcare Housekeeper Association (OHHA) membership

Three years supervisory experience, preferably in a healthcare setting

Experience with housekeeping operations, linen pick-up and distribution systems including infection control practices and procedures, preferably in a health care setting

Experience with WHMIS and Occupational Health and Safety Regulations, preferably in a unionized environment

Results oriented work ethic to work independently and undertake tasks needed to accomplish work objectives and deliver quality, consistent and timely results

Strong team building, interpersonal and conflict resolution skills

Demonstrated verbal communication and business writing skills

Proven ability to adapt readily to change with strong organizational and planning skills

Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic and positive attitude

Preference for proficiency in French/English language