Assistant Manager (TFT)
Waypoint Centre for Mental Health Care
Penetanguishene, ON
The Manager, Housekeeping & Linen Services is currently seeking an Assistant Manager. The successful candidate will be responsible for supervising housekeeping staff and assisting the Manager in providing efficient services.
Key Accountabilities:
Establish and maintain staff work schedules/ assignments, quality standards, cleaning methods and procedures, cleaning schedules and cyclical projects assignments, infection prevention and control programs and waste handling
Maintain highest level of cleanliness in assigned areas by implementing operating procedures, co-coordinating training needs and conducting performance appraisals
Assist in the preparation of annual budget submissions by forecasting requirements for products, equipment and staff
Maintain control and inventory of equipment, cleaning supplies and linen to ensure consistency measures are met
Perform administrative tasks including creating departmental schedules, reports, duty assignments, sign in sheets, managing time off requests and updating the electronic payroll system
Ensure effective customer service delivery and regularly monitoring customer service satisfaction, investigating complaints
Participate on various teams and committees: Occupational Health and Safety, Facility Planning Committee, Emergency Review and Exercise Committee and others as required
Requirements/Qualifications:
OHA courses preferred: Health Care Management, Environmental Services Level 1 & 2, and Professional Healthcare Housekeeper’s Certification
Ontario Healthcare Housekeeper Association (OHHA) membership
Three years supervisory experience, preferably in a healthcare setting
Experience with housekeeping operations, linen pick-up and distribution systems including infection control practices and procedures, preferably in a health care setting
Experience with WHMIS and Occupational Health and Safety Regulations, preferably in a unionized environment
Results oriented work ethic to work independently and undertake tasks needed to accomplish work objectives and deliver quality, consistent and timely results
Strong team building, interpersonal and conflict resolution skills
Demonstrated verbal communication and business writing skills
Proven ability to adapt readily to change with strong organizational and planning skills
Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic and positive attitude
Preference for proficiency in French/English language
Key Accountabilities:
Establish and maintain staff work schedules/ assignments, quality standards, cleaning methods and procedures, cleaning schedules and cyclical projects assignments, infection prevention and control programs and waste handling
Maintain highest level of cleanliness in assigned areas by implementing operating procedures, co-coordinating training needs and conducting performance appraisals
Assist in the preparation of annual budget submissions by forecasting requirements for products, equipment and staff
Maintain control and inventory of equipment, cleaning supplies and linen to ensure consistency measures are met
Perform administrative tasks including creating departmental schedules, reports, duty assignments, sign in sheets, managing time off requests and updating the electronic payroll system
Ensure effective customer service delivery and regularly monitoring customer service satisfaction, investigating complaints
Participate on various teams and committees: Occupational Health and Safety, Facility Planning Committee, Emergency Review and Exercise Committee and others as required
Requirements/Qualifications:
OHA courses preferred: Health Care Management, Environmental Services Level 1 & 2, and Professional Healthcare Housekeeper’s Certification
Ontario Healthcare Housekeeper Association (OHHA) membership
Three years supervisory experience, preferably in a healthcare setting
Experience with housekeeping operations, linen pick-up and distribution systems including infection control practices and procedures, preferably in a health care setting
Experience with WHMIS and Occupational Health and Safety Regulations, preferably in a unionized environment
Results oriented work ethic to work independently and undertake tasks needed to accomplish work objectives and deliver quality, consistent and timely results
Strong team building, interpersonal and conflict resolution skills
Demonstrated verbal communication and business writing skills
Proven ability to adapt readily to change with strong organizational and planning skills
Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic and positive attitude
Preference for proficiency in French/English language