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Account Manager
Thermo Fisher Scientific
Montréal, QC
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The Customer Channels Group (CCG) serves healthcare, biotech, pharmaceutical, academic, government, and industrial customers by providing them with products and services manufactured by our company, as well as those sourced from industry-leading manufacturers around the world. We enable our customers to make the world healthier, cleaner, and safer.

Our Sales Representatives are responsible for the sales of research products & services within a defined territory. They maintain effective customer relations, develop opportunities for growth within an existing customer base, and assure market penetration and profitability while achieving sales and profit forecasts. This is an excellent opportunity for an energetic professional who is looking to gain experience in Sales with a company that is a world leader in their industry!

Key Responsibilities:
Develop and maintain successful customer relations with purchasing and end user within assigned territory
Independently make decisions, but also use available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources; Seeks out broader relationships within the account to help facilitate networking and prospecting
Perform sales calls and vendor relations with all customers and potential customers in the assigned territory
Researches competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data into the business plan; Introduce new products and services
Manage pricing within territory to control profitability
Maintain accurate reporting and records for proper management of territory
Communicate with supervisor any customer issues or potential problems, perform other tasks assigned by manager
Inform customers of supply and price trends and assist in inventory control, consults with customers
Positively represent Thermo Fisher Scientific at all times throughout customer locations

Minimum Requirements/Qualifications:
2+ years of sales experience, preferably in the research laboratory industry OR lab experience
Bachelor’s degree in Life Sciences required or equivalent lab work experience
Strong interpersonal, oral and written communication, and presentation skills
Computer proficiency in MS Office and the internet
Must possess the organizational skills to multi-task and meet deadlines as needed
Strong industry, clinical and science background preferred
Able and willing to travel to customer locations
Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement
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