Accounts Receivable Coordinator
Hilton Whistler Resort & Spa
Whistler, BC

Job Title:

Accounts Receivable Coordinator



Reporting Relationships:

Hotel Controller



Hours of Work:

Average 40 - 50 hours per week

(typical hours Monday – Friday, 8:30am – 5pm)


The Accounts Receivable Coordinator liaises with all departments of the hotel and clients to ensure accurate and timely billing of our services to our tour and group clients. Also responsible for ensuring the hotel’s credit polices are adhered to, that accounts receivable are collected within terms and that the hotel’s exposure to bad-debt risk is minimal.

The Revenue Auditor position primarily deals with the allocation and auditing of revenues from the different outlets within the Hotel, as well as assisting other team members where appropriate.


· Excellent command of the English language – written and verbal

· Detail-oriented

· Excellent time management skills to achieve reporting deadlines

· Knowledge of hotel accounting systems an asset.

· Experience with Excel, Outlook and/ or Adobe Acrobat is an asset.

· Ability to work with clients and co-workers in a courteous and friendly manner

· Effective communication and problem solving skills a must.

· Preference would be given to candidates with one or more years of experience in Accounting or Hotel Administration role

· Experience working with a Property Management System would be beneficial

· Experience working with financial programs would be beneficial (ex. Oracle, AccPac)

Primary Duties:

1. Reconcile all House Accounts daily & set up new Accounts – AR

2. Produce the Daily Sales Report (DSR), and package for senior management review, using Webreports – Revenue Audit

3. Send out the Flash Report daily – Revenue Audit

4. Review & Reconcile all Adjustments & Refunds – Revenue Audit

5. Process Credit Applications & set up approved Billing Accounts– AR

6. Track, Post and log all Cheque and Wire Payments – AR

7. Research and reply to client Billing Inquiries – AR

8. Investigate all credit card Chargeback Notices from our credit card partners – AR

9. Prepare and send Invoices for tour, third-party and group travel – AR

10. Maintain accurate Group Files for upcoming events through to payment of account; monitor group account whilst in-house – AR

11. Attend weekly Group Resume Meetings – AR

12. Calculate all Group Commission as contracted – AR

13. Monitor Accounts Receivable Aging and telephone/email clients where necessary to collect – AR

14. Reconcile Hilton HHonors account and ensure billing is accurate – AR

15. Month End Deadlines – As outlined by head office – AR & Rev Audit

16. Liaise with all departments regarding billing & daily sales – AR & Rev Audit

17. Follow company policies & procedures as outlined in the Team Member Handbook, and is able to effectively communicate them to other team members

18. Understands and works in accordance with health and safety mandates

19. Assist Finance team as necessary.

Job Type: Full-time


  • Accounting: 1 year (Preferred)
  • accounts receivable: 1 year (Required)


  • Whistler, BC (Required)