Company Overview
Yogen Früz is a global leader in the frozen dessert industry, recognized for redefining the frozen yogurt experience. With a presence in over 25 countries, we offer fresh, customizable, and better-for-you treats made from the highest quality ingredients. Our mission is simple: to serve smiles, one cup at a time.
As we continue to grow, we are looking for strong leaders to manage our locations and deliver an exceptional guest experience every day.
Position Overview
We are seeking a reliable, motivated, and self-driven Store Manager to operate our Yogen Früz location at York University.
This is a unique opportunity for someone who thrives working autonomously, takes full ownership of operations, and enjoys building a welcoming and engaging environment for guests. This role requires a high level of accountability and commitment to ensuring consistent store operations.
Key Responsibilities
- Independently manage all day-to-day store operations
- Open and close the location, including cash handling, reconciliation, and bank deposits
- Deliver excellent customer service and create a positive, welcoming guest experience
- Maintain a high standard of guest hospitality, including proactive interaction and building strong customer relationships
- Prepare and serve products according to brand standards
- Monitor inventory levels and manage ordering and replenishment
- Maintain cleanliness and ensure health & safety compliance at all times
- Handle customer inquiries and resolve issues promptly and professionally
- Ensure the store is fully stocked, organized, and visually appealing
- Collaborate with management on promotions and operational improvements
What We’re Looking For
- 1–3 years of experience in food service, retail, or a similar environment
- Previous leadership or keyholder experience required
- Strong sense of accountability with the ability to work independently
- High expectations for guest hospitality, with a focus on guest engagement and relationship-building
- Excellent customer service and communication skills
- Highly organized with strong time management skills
- Comfortable handling cash, reconciliation, and completing bank deposits
- Strong commitment to owning the accountability of ensuring the store is open and operating Monday to Friday
- Ability to stand for extended periods and lift up to 30 lbs
- Availability to work consistent weekday shifts (Monday–Friday)
Why Join Us?
- Opportunity to independently run your own location
- Supportive and growing brand with advancement opportunities
- Fun, fast-paced, and customer-focused environment
Commitment to Equity & Accessibility
We are an equal opportunity employer committed to diversity, inclusion, and accessibility. Accommodations are available throughout the recruitment process and during employment, in accordance with the AODA and Ontario Human Rights Code.
Pay: $20.00 per hour
Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- This role requires full accountability for ensuring the store opens and operates Monday to Friday—are you able to commit to this responsibility?
- Why are you interested in this Store Manager opportunity with Yogen Früz?
- Are you legally eligible to work in Canada?
- Will you now or in the future require immigration sponsorship for an employment visa or work permit status?
- What is your desired salary?
Experience:
- Food service, retail, or a similar environment: 1 year (required)
- Leadership or keyholder: 1 year (required)
Work Location: In person
