Overview
The Motorcarlease group is seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and creating a positive impression for our clients.
Reporting to the Leasing team leader, the ideal candidate must be dynamic, bilingual and have great customer service skills.
If you have strong communication skills, enjoy working in a fun environment, and have a passion for delivering exceptional service, we would love to hear from you!
Responsibilities:
- Greet and welcome customers with a warm and friendly demeanor
- Answer and direct phone calls using proper phone etiquette
- Schedule appointments and manage calendars
- Maintain an organized front desk area
-Responsible for Fedex, Purolator and courier shipments
- Receive, sort and distribute daily mail & deliveries.
- Responsible for obtaining keys and registrations from vehicle drop offs and pick ups including notification email to all salesmen.
- Processing customer payments (monthly lease rentals, service invoices)
- Assist with other administrative duties as assigned
Qualifications:
- Previous experience as a Front Desk Receptionist or in a similar role is preferred
- Proficient in computerized systems and software applications
- Familiarity with automotive business is a plus
- Bilingual is a must (English/ French)
- Excellent phone etiquette and strong communication skills
- Exceptional customer service skills with the ability to handle difficult situations professionally
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively
Perks
- Great team spirit
- Competitive salary
- Young and dynamic team
- Group insurance benefits offered
- Free parking & Central location
Join our team as a Front Desk Receptionist and be part of an organization that values its employees and provides opportunities for growth.
Job Types: Full-time, Permanent
Expected hours: 35 per week
Benefits:
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Schedule:
Experience:
- Front desk: 3 years (preferred)
Work Location: In person
