Job Overview
We are seeking a tech-savvy, results-driven Retail Sales Associate to join our cell phone repair and wireless sales store. This role is ideal for someone with hands-on technology experience who enjoys combining technical expertise with customer engagement and sales.
Key Responsibilities
- Meet sales targets and provide exceptional customer service.
- Manage daily store operations including merchandising, inventory, cash handling, and cell phone repair services.
- Drive sales of Bell Mobility, Virgin Plus, and related products through effective in-store promotions and customer engagement.
- Ensure compliance with Bell policies, operational standards, and safety requirements.
- Resolve customer concerns quickly and professionally to maintain satisfaction and loyalty.
- Monitor inventory levels, process orders, and conduct regular audits to ensure accuracy.
- Oversee cell phone repair workflow, ensuring timely, high-quality service.
- Use POS systems for transactions, activations, repairs, and reporting, ensuring accuracy in all sales activities.
Requirements
- Previous experience in retail role, preferably in telecommunications, electronics, or cell phone repair.
- Strong sales skills with the ability to lead by example and coach the team to meet targets.
- Knowledge of wireless plans, devices, accessories, and phone repair is an asset.
- Strong organizational and problem-solving skills, able to manage multiple priorities.
- Excellent communication skills with a customer-first mindset.
- Experience recruiting, training, and developing staff.
- Flexible availability, weekends.
Why Join Us?
As a Bell Store sales associate, you will play a key role in driving growth while helping customers stay connected with the latest technology. You will also oversee cell phone repair services, adding value for customers and building loyalty. This is an opportunity to lead a motivated team, grow your career, and make an impact in a fast-paced retail environment.
Job Type: Full-time
Benefits:
- On-site parking
- Store discount
Application question(s):
- Do you have hands-on experience repairing smartphones (screen replacement, battery replacement, charging port, etc.)?
Experience:
- Retail sales: 1 year (preferred)
Work Location: In person
Job Type: Full-time
Pay: $15.00-$18.00 per hour
Benefits:
- On-site parking
- Store discount
Application question(s):
- Do you have any experience in the tech industry? If so what kind and for how long.
- Do you have hands-on experience repairing smartphones (screen replacement, battery replacement, charging port, etc.)?
Experience:
- Retail sales: 1 year (preferred)
Work Location: In person
