Maintenance Operations Supervisor
York University
Toronto, ON
Reporting to the Senior Manager Building Operations, the Maintenance Operations Supervisor is responsible for the day to day maintenance, repair, and minor renovation for all the interior and exterior of residence buildings located on the Keele Campus covering 14 buildings and approximately 1.2 million square feet of space. This position is responsible for referral and follow up of maintenance and renovation services coordinated through Facilities Services, for the Undergraduate Residences and York Apartments. The Supervisor plans, allocates, and refers the necessary operational resources to ensure Housing delivers on its objectives to provide well maintained, functional and safe residential facilities that support a positive living environment for students.

The Undergraduate Residences are comprised of eight residence buildings consisting of 2,250 bed spaces, common facilities, and 63 self-contained staff suites. The York Apartments consist of 1,300 self-contained units.

This position is responsible for inventory, maintenance, secure storage, distribution of maintenance supplies and equipment, and for maintaining access control procedures for the residence buildings.

This position is committed to responsive, consistent and pro-active service delivery to students within a 24/7 living environment which includes effectively coordinating and communicating with residents for scheduled and emergency maintenance and repairs, service interruptions and renovation projects.

Education:
High school graduation diploma required. Community college courses in a related field preferred or equivalent such as business, supervision and property management courses Building Environmental Systems Facility Manager Certificate or equivalent is required. Class “G” driver’s license in good standing required.

Experience:
Minimum five (5) years recent and directly related supervisory experience in maintenance or facilities services environment, preferably in a university student residential setting, including a minimum of three (3) years of supervisory experience in a unionized environment is required. Budget experience is an asset.

Skills:
A thorough knowledge of maintenance systems and quality assurance programs. Knowledge of interior waste waste/recycling management. Knowledge of building operating systems, equipment and maintenance. Knowledge of electronic access controls. Knowledge of Collective Agreements. Knowledge of Ontario Health and Safety Act including thorough knowledge of WHMIS.

Excellent leadership and problem-solving skills. Excellent oral and written communication including the ability to write standard operating procedures. Basic budget and accounting skills. Excellent organizational skill with a strong attention to details. Excellent interpersonal and customer relation skills are required within a student-centric environment.

Computing skills including word-processing (MS word), spreadsheets (MS Excel), presentation (PowerPoint), database (MS Access), email (Outlook) and asset tracking programs (e.g. Maximo) at a beginner level; experience in using mobile applications. Knowledge in StarRez is an asset.

Recruitment Checks:
This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.
This position requires the successful candidate maintain a valid Driver's License and a produce a satisfactory Driver's Abstract. The successful candidate would have to provide proof of a valid Driver's License and a satisfactory Driver's Abstract upon being hired.

Additional Notes :
Peak transitional periods occur in the months of April-May, August-September, December-January.