About Us
We are a B2B distributor in the security and technology industry, providing CCTV, video surveillance, access control, and related solutions to dealers, installers, integrators, and commercial customers across Canada.
www.univiewcanada.com
We are looking for a motivated B2B Appointment Setter / Inside Sales Development Representative to help us contact potential business customers, qualify leads, and book appointments for our sales team.
Responsibilities
- Contact potential B2B customers by phone, email, and LinkedIn
- Introduce our company, products, and solutions to new prospects
- Qualify leads and identify customer needs
- Book appointments or meetings for outside sales / account managers
- Follow up with leads from trade shows, websites, campaigns, and company lists
- Maintain accurate notes and activity records in CRM
- Support sales campaigns for dealers, installers, property managers, warehouses, self-storage businesses, and other commercial customers
- Work with the sales team to improve scripts, email templates, and lead quality
- Provide weekly activity reports, including calls, emails, appointments booked, and qualified opportunities
Requirements
- Previous experience in appointment setting, inside sales, telemarketing, customer service, or B2B sales is preferred
- Comfortable making outbound calls and speaking with business customers
- Strong communication skills in English
- Organized, reliable, and able to follow up consistently
- Basic computer skills, including email, Excel, CRM, and web research
- Positive attitude and willingness to learn technical products
- Experience in security, CCTV, access control, IT, telecom, AV, or distribution is an asset but not required
Preferred Qualifications
- Experience selling or promoting products to dealers, contractors, installers, or commercial customers
- Familiarity with CRM tools
- Ability to research companies and identify decision-makers
Ideal Candidate
The ideal candidate is confident on the phone, enjoys speaking with business customers, and can follow a structured sales process. You do not need to be a technical expert, but you should be willing to learn our products and understand customer needs.
How to Apply
Please submit your resume through Indeed. A short note about your previous sales, appointment setting, or customer service experience is welcome.
Pay: $34,400.00-$83,745.65 per year
Work Location: Hybrid remote in Vaughan, ON L4K 4R6
