At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year.
Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 5,700 employees, we all make a difference and that’s why our people are so important to us.
This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities.
This position is located at 100 International Blvd, Etobicoke Ontario
The Manager, Learning & Development will provide organizational wide support, consultation and program management on key learning initiatives to enable and drive our business strategy. This role reports into the Director, Talent & Organizational Effectiveness and will have one direct report, a Learning & Development Specialist.
The incumbent will develop, implement and support the ongoing management and execution of programs including leadership development, and select programs (ie. Customer Service) based on prioritized needs of the organization. The learning work will be aligned with business priorities including culture development, change management, employee engagement and talent management.
Contribute to the evolution of the companywide learning and development strategy and develop associated plans to support and drive organizational business priorities
Manage the development and implementation of prioritized learning initiatives & programs, partnering with the business and collaborating with key stakeholders including leadership development and managing the development and execution of key leadership events
Manage the governance, management and effective functionality of the Learning Management System, with support from our HR Systems team; provide key reporting for L&D
Support the development of learning initiatives such as competency models and career paths
Provide consultation, coaching and support to a range of internal clients; Design, develop and/or facilitate solutions to address a key business issue/opportunity (engagement, change, etc.)
Conduct needs analysis and oversight to the design/development of learning initiatives
Facilitate events and learning session as required
Develop and/or collaborate with Communications as required to develop communication plans and toolkits to ensure successful implementations of programs and tools
University Degree in Business or a Liberal Arts program, with additional training and/or focus in Human Resources Management or Organizational Development
Completed professional designation in Human Resources, and/or Learning program required, or, in process
Minimum eight years’ experience in related organizational effectiveness areas with at least five years’ experience in a management role; or equivalent combination of education and experience
Sound knowledge and understanding of learning principles and processes
Demonstrated experience as an internal consultant to develop and implement L&D initiatives
Ability to problem solve, manage conflict, and build relationships with people at all levels of the organization; able to challenge the status quo in a professional and constructive manner
Facilitation skills essential
Strong, demonstrated organizational and program management skills required
Must be committed to living our core values: one team or collaboration, agility, caring and customer-driven.
Excellent technical ability (Word, Excel, PowerPoint, Outlook, Adobe Illustrator & InDesign)
Experience working with LMS
Experience using e-learning tools such as Articulate Storyline, Camtasia or other.
LifeLabs is committed to building an inclusive environment and will provide accommodations in accordance with the AODA – Accessibility for Ontarians with Disabilities Act. Please indicate in your application any accommodations you will require throughout the recruitment process. Alternatively, please contact our corporate offices main line to be directed to a member of the Talent Acquisition team at (416) 675-4530.