Join Calgary's Premier Beauty Coworking Community
Unfiltered YYC is redefining the beauty industry by creating a luxury coworking space where independent beauty professionals can grow thriving businesses while delivering exceptional client experiences. We're looking for an energetic, customer-focused Studio Manager who is passionate about leadership, sales, retail, and creating an unforgettable experience for every guest.
If you're a natural leader who thrives in a fast-paced environment, enjoys building relationships, and has a strong background in retail management and sales, we'd love to meet you.
What You'll Do
- Lead the daily operations of our luxury beauty coworking space.
- Deliver exceptional customer service to clients, guests, and beauty professionals.
- Coach, motivate, and support front-of-house team members.
- Drive retail sales through product knowledge, merchandising, promotions, and client engagement.
- Build strong relationships with existing tenants while assisting prospective members through tours and sales conversations.
- Ensure the facility maintains premium presentation, cleanliness, and operational excellence.
- Resolve customer concerns professionally while maintaining a positive environment.
- Monitor KPIs, sales performance, occupancy goals, and customer satisfaction.
- Coordinate events, community initiatives, and networking opportunities for members.
- Manage scheduling, inventory, supplies, and reception operations.
What We're Looking For
- 2+ years of management or leadership experience in retail, hospitality, beauty, or customer service.
- Proven success in sales and achieving performance targets.
- Outstanding communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Passion for creating memorable customer experiences.
- Ability to lead by example and inspire a high-performing team.
- Experience with retail merchandising and inventory management is an asset.
- Comfortable using POS systems, Microsoft Office, Canva
Ideal Candidate
You are someone who:
- Loves working with people.
- Has a positive, professional attitude.
- Enjoys coaching and developing others.
- Is driven by sales goals and business growth.
- Takes ownership and solves problems proactively.
- Understands luxury hospitality and premium customer service.
- Can multitask while maintaining attention to detail.
Why Join Unfiltered YYC?
- Competitive salary plus performance-based incentives.
- Opportunity for career growth within a rapidly expanding business.
- Work in a modern, upscale environment.
- Join a supportive and collaborative team.
- Employee discounts on retail products and services.
- Be part of a company that's changing the future of the beauty industry.
If you're passionate about leadership, retail, sales, and delivering exceptional customer experiences, we'd love to hear from you.
Apply today and help lead the future of beauty at Unfiltered YYC.