We are seeking a professional and customer-focused Property Manager to join our property management team. The ideal candidate will be responsible for the full scope of property operations and leasing activities, from managing tenant relationships and lease administration to overseeing day-to-day property management, while providing exceptional customer service and ensuring compliance with all relevant regulations. This role offers an opportunity to work in a dynamic environment, supporting property operations and fostering positive relationships with prospective and current tenants.
Duties
- Greet prospective tenants and conduct property tours to showcase available units
- Manage leasing processes, including application screening, lease signing, and move-in coordination
- Oversee day-to-day property management operations, including tenant relations, lease renewals, and unit turnover
- Maintain accurate records through data entry, filing, and updating property management systems
- Handle tenant inquiries via phone, in person, and online with professional office etiquette
- Upsell additional services or amenities to enhance tenant satisfaction and retention
- Coordinate move-ins and move-outs
- Work closely with ownership, maintenance teams, and vendors to ensure smooth property operations
- Address and resolve tenant concerns, complaints, and maintenance requests in a timely manner
- Ensure properties remain compliant with all applicable housing regulations and lease terms
- Provide excellent customer service to tenants, owners, and prospects
Requirements
- Proven experience in property management, property leasing, or real estate administrative roles
- Proficiency with property management software systems
- Strong customer service skills with excellent phone etiquette and conflict management abilities
- Demonstrated negotiation skills and experience in upselling amenities or services
- Office experience including data entry, filing, and administrative support functions
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Excellent organizational skills with attention to detail in record keeping and documentation
- Working knowledge of landlord-tenant regulations and lease compliance
- Professional appearance and demeanor suitable for representing the property brand
This position offers an engaging work environment where your expertise will directly impact tenant satisfaction and property success. We value proactive individuals who are committed to excellence in property management, leasing, and customer service.
Job Type: Full-time
Pay: $40,000.00-$55,000.00 per year
Benefits:
- Dental care
- Extended health care
Work Location: In person
