The main objective of this position is the long-term operation of a complex corporate network, to support connectivity to several outside networks and to provide remedial services to network faults in order to meet the University’s objectives. To this end, the position installs, configures and maintains the University’s network infrastructure and servers, including the mission-critical routers, switches, firewalls, etc. to support and improve the efficiency of the University’s operations. Provides advice and recommendations to peers and the Manager in order to ensure the continuous and safe operation of the University’s networks.
The University has been recognized as one of the National Capital Region’s top employers in 2018. The main campus, located at the heart of Ottawa’s downtown core, gives you access to a range of services, including fitness facilities and popular food outlets. As an employee, you will be working in a multicultural environment that fosters diversity, inclusion, respect and appreciation. To encourage you to feel at home, the University has created a work environment that promotes health and well-being and facilitates a healthy work-life balance.
Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome.
In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.
University Degree or College Diploma in Computer Science, Network Technology or a related field or an equivalent combination of education and experience.
Minimum 3 years’ experience working with multiple operating systems concepts and principles in the design, installation and maintenance of large corporate networks.
Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to achieve an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Be proactive and self-starting. Show availability and willingness to go above and beyond expectations whenever possible.
Service Excellence: Reflect a positive attitude, demonstrate competence and professionalism, treat members of the community with respect, exercise care, devote full attention and find solutions. (Visit the section "Useful links" on the home page to read the detailed definition).
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal. Accept and give constructive feedback. Adjust own behaviour to reach team goals.
A valid certification such as CCNP (Cisco Certified Network Professional) or higher
Experience with F5 LTM load balancer, Cisco Nexus, firepower, DNA, Checkpoint
Knowledge of network operation and maintenance practices
Knowledge of computer operating systems and of network infrastructure hardware components
Experience with computer operations administration.
Experience with the use of sophisticated networking test equipment
Experience in virtualization technologies, storage and systems administration.
Strong attention to detail in high-pressure situations.
Ability to understand in detail, complex corporate systems such as student information system, human resource, payroll and financial systems and the interactions and interdependencies between application systems
Analytical skills to diagnose and repair hardware and infrastructure problems
Able to proactively keep abreast of emerging technologies
Ability to prioritize own work
Ability to lift heavy equipment
Bilingual - French and English (written and spoken).
All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and members of visible minorities. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.
Applications from employees belonging to the bargaining unit PIPSC will be considered first. Priority will be given to employees who have an entitlement as defined by their collective agreement or university policies. The University also accepts external applications, they will be selected in second place. Schedule with an average of 35hrs/week. Workshops offered by Leadership, Learning and Organizational Development that you have taken may be considered an asset if you apply for a position at the University. Don’t forget to list them on your CV. We thank all candidates for applying. We will only contact candidates selected for further consideration. Any information you send us will be handled respectfully and in complete confidence. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).
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