Some of the primary accountabilities in this role include:
Leads investigations and compliance operations by ensuring resources are effectively deployed to support priorities and provide direction, mentoring, and coaching of Program Investigators.
Ensures operational issues are addressed at the provincial level through provision of direction with respect to the interpretation of policies, procedures, and applicable legislation.
Mitigates risks by providing interpretation of policies, legislation, new initiatives and revisions to the managers, employees, clients, internal and external stakeholders.
Develops and/or delivers plans and strategies by managing a team of professionals. Mentors, coaches, and monitors team to ensure priorities and objectives are met and ensures alignment with the interests and objectives of the Department overall Government strategy.
Provides leadership by utilizing a broad knowledge of policies, programs and legislation to establish collaborative relationships with a variety of stakeholders, ensuring mechanisms are in place for managers to monitor and report operational issues on policies, planning and solutions for identified issues.
Manages communications with internal and external stakeholders, including program representatives, and partners, ensuring information is clear, consistent, and aligned with program requirements, with guidance from senior leadership.
Plans and implements quality assurance framework which consists of ensuring standards are met and measured as benchmarks along with implementation of measures as part of continuous quality improvement.
Identifies shortcomings, suggests improvements and implements approved revisions to current compliance processes, systems and procedures. Leads and provides feedback on complex issues at the senior level and works in collaboration with partners for a resolution. Represents Department on committees with stakeholders to establish protocols. Responds and provides direction to Ministerial requests, develops speaking notes for media relations as required.
Ensures the effective management of human and financial resources by setting and evaluating staff performance targets, promoting diversity and a healthy workplace, demonstrating leadership competencies, respecting corporate human resources practices, promoting teamwork and individual development, maintaining internal communications, monitoring expenditures while adhering to procurement guidelines.
