At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.
Join the Pros!
Reporting to the Strategic Accounts & Fulfillment Manager, the Fulfillment Analyst supports customer fulfillment strategies for Wolseley’s strategic accounts. This role helps ensure product availability, timely inventory flow, and strong service levels by coordinating replenishment, supplier follow-up, order fulfillment, reporting, and cross-functional issue resolution.
Monitor backorders, inventory availability, allocations, supply constraints, and replenishment requirements, coordinating with stakeholders to achieve customer service and inventory KPIs.
Coordinate inventory transfers, replenishment activities, deallocations, and recovery plans to support customer fulfillment.
Collaborate with Branch Operations, Distribution Centres, Purchasing, Demand Planning, Category Management, Sales, and vendors to plan and execute customer events, seasonal programs, and promotional activities.
Prepare dashboards, scorecards, backorder reports, KPI updates, and customer performance summaries.
Analyze fulfillment issues, inventory shortages, supplier delays, and service gaps to identify root causes and recommend corrective actions.
Support customer programs, promotions, new customer onboarding, seasonal demand planning, and strategic supply chain initiatives.
Bachelor’s degree in supply chain, Business, Operations, Engineering, Analytics, or a related field.
2 to 5 years of experience in supply chain, inventory planning, replenishment, fulfillment, purchasing, or customer service.
Strong Excel skills, including pivot tables, reports, charts, and data analysis.
Experience with ERP, replenishment, forecasting, or BI tools; Slim4, Power BI, and AS400 are assets.
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
Vacancy Status: Existing position
Total Posting Range: $77,000 + 5% Bonus
Please note: The total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.
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