Home Living has an immediate opening for an Administrative Support IV with staff scheduling expertise. Working with a diverse team of individuals in a fast-paced environment, the successful candidate will play a vital role in assisting and supporting the Staffing Services team to ensure that daily staffing requirements are met based on requests from the various Home Care network offices, as required. Working under minimal guidance and direction, this position will utilize the Environment for Scheduling Personnel (ESP) application to complete complex and often urgent staff scheduling tasks within short timelines in a busy, high pressure office environment. The successful candidate will have the ability to establish priorities, proactively identify problems and issues of concern, and initiate problem resolutions. This position is responsible for the accurate and timely coordination of: filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness, and education leave; anticipating staffing needs and informing managers of shifts that require further attention; entering data for payroll; and providing scheduling reports, records, and statistical information.
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV
Union: AUPE GSS
Department: DAL Assisted Care Services
Primary Location: Plaza 124 Building
Multi-Site: Not Applicable
Posting End Date: 30-SEP-2021
Employee Class: Regular Full Time
Date Available: 25-OCT-2021
Hours per Shift: 7.75
Length of Shift in weeks: 12
Shifts per cycle: 60
Shift Pattern: Days, Evenings, Weekends
Days Off: As Per Rotation
Minimum Salary: $25.24
Maximum Salary: $30.68
Vehicle Requirement: Driver's License, Vehicle Required
Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields.
Additional Required Qualifications:
Minimum of 1 year experience working with Workforce ESP Scheduler is required. Minimum of 1 year experience applying terms and conditions of the various Collective Agreements is required. Minimum of 1 year experience working in a payroll environment is required. Must have excellent attention to detail. The successful candidate will have attained high level of proficiency in the MS Office Suite Computer keyboarding experience with a proven typing speed of 60 wpm (may be demonstrated through a skills test). Excellent skills in data entry is required. Strong verbal and written communication skills in the English language is required. Must be mature, self-motivated, and able to set priorities and meet firm deadlines. Demonstrates a strong commitment to client satisfaction. Physical demands of the job include: Sitting for extended periods. Listing office/medical supplies and equipment weighing up to 30 lbs. Using repetitive motions. Lifting, bending, reaching, and standing for prolonged periods.
Previous Home Care experience is preferred. Familiarity with AHS policies and procedures.