Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you! At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team!
Posting Close Date: August 23, 2024
The opportunity
The Capabilities and Platforms (C&P) team within our Work Management organization has an exciting opportunity to support critical, cross-functional initiatives across TC Energy. The C&P team is primarily responsible for developing and implementing sustainable business strategies with a focus on work management systems, platforms, tools, and change management.
In this role, you will be a part of a collaborative team that values creativity, technical excellence, and continuous improvement. You will be responsible for supporting and sustaining the platforms and tools that power the TC Energy Work Management team, focusing on developing the underlying components to ensure they meet users' needs. This role entails deep Line of Business and user interactions via feedback design sessions and will require significant cross pollination with the other product teams in the program.
Working as the bridge between end-users and the development team, this role will communicate the voice of the users, inform the product roadmap, articulate new features and enhancements to team leadership, participate in the successful implementation of product releases, and support ongoing product use while ensuring focus on the program's strategic vision and goals.
What you’ll do
Operational activities:
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Ongoing support and sustainment of SAP Plant Maintenance and Mobile SAP Plant Maintenance Solution (BlueWorx) working with users and partners to troubleshoot, identify and aid in resolution of issues that arise.
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Work collaboratively with team members to manage enhancement requests and evaluate solutions for viability.
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Liaison between business and IS for bugs/break-fix/enhancements which includes creation of specifications and end to end testing
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Work collaboratively with team members and stakeholders on project related activities which include technical SAP PM and BlueWorx knowledge, scope definition, technical execution, testing, training support and communications support.
Operational excellence:
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Collaborate with cross-functional teams and technology partners to define software requirements, and execute against our strategic vision
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Develop user journeys and other artifacts that help communicate, and rally support for, intuitive user experiences that best meet the needs of the platforms' users
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Identify critical dependencies, and other issues and present recommendations for resolution
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Maintain ongoing proactive partnership with technology team members to ensure business demands are understood and delivered in an agile manner within agreed upon timeframes
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Ensure user feedback is incorporated into roadmaps, ensuring deliverables meet business needs
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Support client and practitioner adoption of new features/functionality
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Contribute to our High-Performance Culture by challenging the way we work and providing recommendations for improvement
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Stay up to date with the latest industry trends, technologies, and tools, and assess their relevance to our strategic vision
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Propose the adoption of innovative technologies, frameworks, and methodologies that can improve our product offering to stakeholders
Minimum Qualifications
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Bachelor's degree
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Minimum 6+ years of related experience
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Must possess the following functional competencies: Business Analysis, Management Information Systems, Project Management, and Strategy Development, Business Planning & Implementation
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This position requires excellent technical, analytical, and influencing skills, paired with experience in product management or user experience at an energy, technology, or related firm
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Self-starter, able thrive in a fast-paced, collaborative and cross-functional environment that is results-driven
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Creative problem solver, capable of developing innovative and differentiated solutions
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Thorough, analytical thinker with the ability to identify and clearly articulate rationale, assumptions, and potential risks.
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Superior judgment to mitigate risk and foster an environment where risk/control issues are escalated, and creative solutions are identified
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Excellent relationship-building skills, with ability to establish trust and credibility across stakeholders, lines of business and functions
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Strong time-management and organizational skills with ability to objectively prioritize
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Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience
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Passion for driving toward an excellent client experience
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Established track record of delivering results in a complex environment
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Must exhibit and incorporate into work practices the TC Energy core values: Safety, Integrity, Collaboration, Responsibility, Innovation
Preferred Qualifications
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Graduate degree in a business or technical field
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Experience with SAP Plant Maintenance (Which would include config)
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Experience with Mobile SAP Plant Maintenance solutions (i.e., BlueWorx)
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UI/UX/design experience a significant plus
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An understanding of the natural gas business
To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid
About our business
TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states.
TC Energy is an equal opportunity employer.
Learn more
Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.
Thank you for choosing TC Energy in your career search.
- Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
- Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
- All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
- TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting [email protected].
