Conducting extensive performance analysis with an eye towards improving operational efficiency and increasing revenues. The Sr. Operations Analyst will co-ordinate with site management to complete orders of new product, coordinate implementation of selected capital projects, and review new product offerings. They are also responsible for managing and coordinating SIGA's slot lease program, and to complete any RFS's in conjunction with the program. The Sr. Operations Analyst will work with the site managers to ensure that new product is performing and coordinate with managers and vendors to ensure that performance warranties are executed on underperforming products. The Sr. Operations Analyst will also conduct investigations into reporting anomalies within the SDS system, and high-level investigations into patron complaints resulting from errors in the CMS system.
Successful completion of a post-secondary diploma or degree in Business Administration, Operations Management or another related discipline, or a combination of several years of directly related experience and training may be considered. Minimum of 5 years' experience at a level where revenue management and business analysis occur such as, inventory management, analytics, profit & loss statements, supervisory experience, technical training, purchasing, etc. Previous food & beverage experience is an asset.