About Us
Dr. Seema Steffens Dentistry is a reputable, patient-focused dental practice in Mississauga committed to delivering high-quality dental care in a warm and welcoming environment.
About the Role
We are seeking an experienced Dental Receptionist / Dental Office Administrator to join our team. As the first point of contact for our patients, you will play a critical role in ensuring a smooth and positive patient experience. We are looking for a dedicated team member who is committed to growing with our practice long term.
Responsibilities
- Greet and welcome patients warmly
- Manage appointment scheduling, rescheduling, and confirmations
- Verify insurance coverage and process claims
- Handle billing, payments, and patient financial inquiries
- Maintain accurate patient records with confidentiality
- Coordinate with the dental team to ensure seamless patient flow
Qualifications
- Previous dental office experience in a Canadian setting preferred
- Familiarity with the dental terminology and procedures, the ODA Fee Guide and insurance billing is an asset
- Experience with Open Dental an asset
- Strong communication, organizational, and multitasking skills
We look forward to welcoming the right candidate to our team.
Pay: $19.00-$25.00 per hour
Application question(s):
- Do you have experience explaining treatment and dental procedures to patients?
- Do you have experience with Dental Insurance Plans, EOBs, EDI, COB?
- Do you have experience booking patient appointments over the phone?
- Do you have experience handling patient cancellations and rescheduling?
Experience:
- Dental receptionist: 1 year (preferred)
- Open Dental: 1 year (preferred)
- Canadian Dental Office: 1 year (preferred)
Language:
Licence/Certification:
- HARP Certificate (preferred)
- CPR Certification (preferred)
- Certified Dental Assistant (preferred)
- Driving Licence (preferred)
Work Location: In person
