Logistics Administrator
Urban Barn Ltd.
Delta, BC
Urban Barn is looking for a Full-Time Logistics Administrator to join our Customer Order and Support team at our Warehouse and Distribution Center on Annacis Island in Delta, BC.

Your role is critical to ensuring Urban Barn's continued commitment to exceptional customer service. It includes supporting and following up on customer orders to ensure their accuracy and ensuring the flow of product from warehouse to our customer is seamless.

We are Proudly Canadian, with over 50 retail stores across Canada, offering cool, contemporary furniture and home decor. We are all about making our customers and employees feel right at home.

What You Will Do:
  • Responsible for the efficient and effective administration of Customer Orders
  • Collaborating and supporting the stores on customer order issues, statuses and shipping logistics
  • Managing and supporting E-Commerce orders and shipping logistic
  • Working closely with third party warehouse and delivery companies, managing and ensuring product is shipped and delivered accordingly
  • Manage Warehouse inventory
  • SAP support for stores
  • Support for our Customer Care Representatives
What You Bring:
  • Highly accurate, and attention to detail
  • Passion for organization and a proven ability to multi-task
  • Ability to investigate and troubleshoot orders for accuracy
  • Strong work ethic and a positive attitude
  • Passion for providing exceptional Customer Service and ability to stay calm, cool and collected
  • Superior time management skills
  • Ability to support Customers and Stores with timely resolution, information and advice
  • Previous experience in customer orders, delivery and support roles
Required Knowledge, Skills & Abilities:
  • Strong Computer skills – Intermediate/Advance knowledge of MS Outlook and Excel
  • A passion for numbers and spreadsheets
  • Technically savvy - working knowledge of SAP would be considered an asset
  • Strong communication skills, both written and verbal
Why Join Urban Barn:
  • Work in a proudly Canadian company that is growing and expanding
  • Competitive compensation and benefits package
  • Receive on-the-job training
  • Enjoy a very generous employee discount
  • Opportunities to grow your career within the Customer Support & Retail Industry