À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.
Join Our Team and What We'll Accomplish Together
TELUS Health is transforming how organizations manage employee benefits. Our Retirement & Benefit Solutions team works with leading North American companies to implement modern, cloud-based platforms that simplify benefits administration—making it easier for employees to access the health and welfare programs they need.
As a Project Manager on our implementation team, you'll be the connective tissue holding complex software implementations together. You'll coordinate cross-functional teams, maintain project clarity when things get complex, and directly support clients through their transformation journey. This role is perfect for someone who thrives in fast-paced, collaborative environments and takes pride in delivering on commitments. You'll work on meaningful projects that impact thousands of employees, helping organizations modernize their benefits administration while building strong client partnerships.
Your day-to-day work will involve coordinating implementation activities across Configuration, Data, QA, Product, Development, Integration, and Operations teams—plus client stakeholders. You'll maintain detailed project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and status materials to keep everyone aligned on scope, timeline, and deliverables.
Key activities you'll own:
Coordinate and facilitate cross-functional team meetings and working sessions; capture decisions, actions, and follow-ups clearly
Maintain project controls: plans, milestone trackers, dependency logs, and status reporting to support accurate visibility
Identify risks, issues, and dependencies early; support mitigation planning and escalate when needed
Prepare and deliver client-facing status updates, meeting materials, and follow-up communications
Support delivery work across the full benefits implementation lifecycle: eligibility, enrollment, plan configuration, data migration, carrier/vendor interfaces, testing, and go-live
Apply Agile and modern delivery practices to support team planning and execution
Use AI tools (copilots, automation) to improve your productivity and the team's: drafting meeting notes, summarizing actions, generating status reports, managing follow-ups
Help maintain accurate project data and dependency tracking so the team stays current and ready
What makes this work interesting: You'll solve real coordination challenges, manage competing priorities, and see the direct impact of your work on client success and team morale. You'll also learn the Health & Welfare benefits space—a specialized domain that's valuable across the industry.
Must-Haves:
2–3 years of project management experience, ideally supporting client-facing software implementations or benefits technology projects
Foundational knowledge of project delivery methodologies (Waterfall, Agile, Hybrid)—you understand the basics and can apply them flexibly
Strong organizational and communication skills: you can juggle multiple priorities, document decisions clearly, and keep teams aligned
Proficiency with project tools such as MS Project, Jira, Smartsheet, or Azure DevOps
Practical experience with AI tools: you're comfortable using copilots, automation, or generative AI to improve your own productivity and work quality
Willingness to learn Health & Welfare benefits concepts—you understand the value of benefits administration and are ready to develop domain knowledge (eligibility, enrollment, plan rules, life events, interfaces, data migration)
Nice-to-Haves:
Experience with Health & Welfare benefits platforms, including support for medical, dental, vision, life, disability, spending accounts, or leave programs
Familiarity with carrier/vendor integrations, eligibility file feeds, payroll interfaces, or data migration activities
Exposure to open enrollment, annual enrollment, or client onboarding projects
PMP certification or working toward it
Salary Range: $60,000 - $80,000
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS Health offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
Why Join Us:
You'll work with a talented team that values collaboration, continuous improvement, and modern delivery practices. You'll develop expertise in a specialized, in-demand domain. Plus, you'll have opportunities to grow into senior project leadership, program management, or delivery strategy roles as you develop your skills.
Ready to make an impact? We'd love to hear from you.
À propos de nous
Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.
À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.
Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.
Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d'équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.
En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l'(les) équipe(s) d'acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.
