We are seeking a reliable, professional, and detail-oriented individual to provide occasional front desk coverage for our busy multidisciplinary healthcare clinic.
This position is intended to provide coverage when our regular administrator is unavailable due to vacation or other time off. There are no guaranteed hours, and shifts are offered on an as-needed basis, typically averaging once or twice per month depending on clinic needs. Additional coverage opportunities may be available during the summer months and around the Christmas holiday season.
About Sellars Chiropractic and Wellness Centre
We are a busy and supportive multidisciplinary clinic offering a range of services including chiropractic care, physiotherapy, and massage therapy. Our commitment is to provide high-quality, client-centered care in a positive and welcoming atmosphere for both our clients and our team.
Key Responsibilities
- Greet and assist patients in a friendly and professional manner
- Answer incoming phone calls and respond to emails
- Book, reschedule, and cancel appointments for multiple practitioners
- Process patient payments and invoices
- Upload and manage documents within patient charts
- Assist with general administrative and front desk duties as needed
- Communicate effectively with practitioners regarding scheduling and patient inquiries
- Maintain patient confidentiality and professionalism at all times
Qualifications
- Strong communication and customer service skills
- Excellent organizational skills and attention to detail
- Comfortable learning new software and technology
- Ability to work independently and exercise good judgment
- Professional, reliable, and dependable
- Experience using JaneApp is strongly preferred
- Previous administrative, reception, or customer service experience is an asset
- Experience working in a healthcare, wellness, or allied health clinic setting is considered an asset
Availability Requirements and Information About Training
We are looking for someone who can provide coverage throughout the year as needed, including mornings, daytime hours, and occasional evenings.
Training for this role is fairly comprehensive and includes learning our clinic procedures, working with multiple practitioners, managing various appointment types, and becoming proficient with our clinic management software. While training will be provided, candidates with prior JaneApp experience will be given preference.
Because of the time and commitment involved in training, we are ideally seeking someone who can commit to providing reliable, ongoing coverage when needed for the foreseeable future.
This position is well-suited for someone looking for occasional work in a professional healthcare environment who values flexibility and can be counted on when coverage is required.
What We Offer
- Flexible work schedule
- Opportunity to gain valuable experience in a dynamic multidisciplinary healthcare environment
- A supportive and friendly team atmosphere
- Casual hourly rate commensurate with experience
To Apply
Interested candidates are invited to submit their resume and a brief cover letter outlining their relevant experience and availability to: [email protected]
Please indicate "Casual Office Administrator Application" in the subject line.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Sellars Chiropractic and Wellness Centre is an equal opportunity employer and values diversity at our clinic. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Casual
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
