Relocation to Port Coquitlam, British Columbia required for this position.
Care Leadership Manager, Long-Term Care Education, Quality & Resident Programs
On-site | Port Coquitlam, BC | Full-time
Overview
A well-established Port Coquitlam seniors care community is looking for a people-first leader to own resident care delivery, staff development, and program quality across its Long-Term Care programs.
This role blends the three things great care leaders love most: growing care teams, raising clinical quality and safety, and shaping the therapeutic programming that helps residents thrive. Reporting to the Director of LTC & Resident Services, you will sit on the leadership team, and your decisions will translate directly into better days for the people in your care. You'll have the scope to lead, the support to grow your team, and the mandate to raise the bar on quality.
This is an on-site role with flexible hours to support staff across shifts. Remote work is not available.
Compensation and Benefits
- $120,000 to $130,000 annual salary.
- Municipal pension matching plan.
- Extended medical coverage.
- Relocation expense reimbursement.
Duties and Responsibilities
- Mentor, coach, and develop the care team, including scheduling, performance monitoring, and recruitment.
- Lead the creation of person-centred care plans with residents, families, and staff, then monitor and adapt them as needs change.
- Own staff development across onboarding, orientation, and continuing education.
- Coordinate attendance support and return-to-work planning alongside People & Culture.
- Lead IPAC and medication safety practices, including outbreak support and audits.
- Serve as lead for MDS RAI / CIHI data collection and reporting.
- Drive quality improvement through audits, performance metrics, and accreditation readiness.
- Guide the Recreation Therapy team and integrate their goals into each resident's care plan.
- Manage program and departmental budgets, participate in goal setting, and rotate on-call duties as part of the leadership team.
Qualifications
- A BScN or LPN diploma with current BCCNM registration. (Strong candidates with a Therapeutic Recreation background and leadership experience may also be considered.)
- Current CPR, First Aid, and WHMIS certificates; gerontology credentials are an asset.
- At least 5 years of progressive leadership in seniors or long-term care.
- Clinical expertise in chronic care and in supporting residents with dementia and psycho-geriatric conditions.
- A track record in staff education and program development.
- Proven ability to lead and coach multidisciplinary teams and manage conflict with confidence.
- Strong knowledge of LTC regulations, IPAC, and quality improvement frameworks.
- Comfortable with Point Click Care and Microsoft 365 (especially Teams), or ready to learn.
#INDBC
Pay: $120,000.00-$130,000.00 per year
Application question(s):
- Are you willing to relocate to Port Coquitlam, BC for this position?
Experience:
- leadership in seniors or long-term care: 5 years (preferred)
Licence/Certification:
- BScN or LPN diploma with current BCCNM registration (preferred)
- CPR, First Aid, and WHMIS certificates (preferred)
Work Location: In person
