Inspired by the fine lingerie shops in Europe, here at Mel Lingerie we provide a unique luxury experience for our clients. We separate ourselves by our full-service approach. Staff are thoroughly trained to provide the highest caliber of attentive and informative service.
What we are looking for:
We are seeking a full-time store manager to join our little family and help us all grow into our full potential. With us, the respect and appreciation are always mutual to create a great work culture. This position is perfect for anyone with retail experience looking to take their career to that next specialty level while still participating in a relaxed and welcoming work environment.
Expectations:
- Exceptional customer service skills with the ability to build rapport with customers
- Strong time management abilities to prioritize tasks effectively
- Good communication skills, both verbal and written
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Hold yourself to a higher standard and dress the part, expect business casual dress code
- Learn and fully master how to fit a bra properly on all body types
- Maintain an atmosphere of body positivity through language and attitude
- Detailed stock knowledge to be able to fully meet clients wishes and provide well informed suggestions
- Able to maintain a conversation while still allowing clients and staff to feel heard and prioritizing their comfort
- Making sure the store tasks are kept up with and standards are being maintained to keep the store looking its best at all times and product is properly organized and clean
- Understand our unique style of service, communicate that to clients, and maintain the standard
Duties:
- Greet and assist customers in a friendly and professional manner, and provide product knowledge and recommendations
- Maintain a full-service atmosphere by ensuring customers understand how to shop with us
- Handle customer inquiries and resolving any issues
- Motivate and collaborate with team members to achieve sales goals
- Process customer transactions accurately and efficiently, with a full understanding of the POS system and its functions
- Assist with inventory management and restocking
- Maintain a clean and organized sales floor and staff area and ensuring quality of products is up to store standard
- Stay up-to-date on product features, promotions, and sales events
- Assist with events, as needed
Qualifications:
- Exceptional customer service skills with the ability to build rapport with customers
- Extensive retail experience is preferred but passion can be just as valuable if you're eager to learn
- Excellent organizational skills to maintain a tidy sales floor and full stock
- Strong time management abilities to prioritize tasks effectively
- Good communication skills, both verbal and written
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Basic math skills for cash handling and transactions
- You must be comfortable being featured on our social media. Experience working with social media platforms is an asset
Benefits:
At our company, we value our employees and offer comprehensive benefits including:
- Dental care
- Vision care
- Wellness program
- On-site parking
- Employee discounts
If you are a motivated individual with a passion for providing excellent customer service, and want to grow in a company, we would love to hear from you! Apply today to join our team.
Job Types: Full-time, Permanent
Pay: $19.00-$22.00 per hour
Expected hours: 33.5 per week, with flexibility to work longer as needed
Shift:
- Day shift and some evenings as needed
Work days:
- Thursday to Monday with flexibility during initial training period
- Weekend availability is a must
- Holidays
- Evenings as needed
Work Location: In person
Job Type: Full-time, Permanent
Application question(s):
- Please provide 2-3 days and timings for an in-person interview.
Pay: $19.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- Store discount
- Vision care
Work Location: In person
