We are one of the largest after hours doctors housecall services in Ontario. We are looking for call centre agents to help take calls from patients and schedule and dispatch them to doctors. We have a range of shifts from 4 to 8 hours each and can be flexible with days and times. We are open from 8 am to midnight 7 days a week, 365 days a day including all holidays. We are looking for people who are available during the day, evenings until midnight and during the weekend.
We are looking for staff who are polite, patient and have a strong command of the English language. We are looking for strong communicators as this is a large part of the position. We work as a team and support each other, both within the office and within the large network of doctors that we work with.
Previous experience in call centre would be an asset but is not required.
Required skills are:
- Strong work ethic
- Dedication to the position
- Timely - not late and works each shift
- Computer skills is necessary as our system is highly automated
- Strong knowledge of the GTA - regions, districts, cities, major intersections, etc
If you are interested in this position, please forward your resume. Only those selected for an interview will be contacted. Thank you for your interest.
Part-time hours: 20 - 30 per week
Expected start date: 2020-08-31
Job Types: Full-time, Part-time, Casual
Salary: $14.00-$16.00 per hour
- Casual Dress
- Flexible Schedule
- On-site Parking
- 8 Hour Shift
- Day shift
- Monday to Friday
- Night Shift
Our building has a high level of COVID-19 protocols in place. Masks are needed to access the building. Our office is cleaned nightly and we have cleaning protocols in place. Entry to our office can only be accessed by staff.
- customer service: 1 year (Preferred)
- North York, ON (Preferred)