Job Overview
We are seeking a dedicated and dynamic Store Manager to lead our retail team. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales performance. This role requires strong leadership skills, a passion for retail, and the ability to communicate effectively with both staff and customers. A multilingual ability is a plus, enhancing our customer engagement and service.
Responsibilities
- Manage daily store operations to ensure efficiency and effectiveness.
- Recruit, train, and develop staff to create a high-performing team.
- Oversee inventory management, including pricing strategies and stock levels.
- Implement sales management techniques to achieve store targets.
- Foster a positive shopping environment through exceptional customer service.
- Handle customer inquiries and resolve issues promptly.
- Maintain store appearance by ensuring cleanliness and organization.
- Conduct regular performance evaluations and provide constructive feedback.
- Utilize phone etiquette during customer interactions, ensuring professionalism at all times.
Experience
- Proven experience in store management or a similar role within the retail industry.
- Strong organizational skills with the ability to multitask effectively.
- Experience in recruiting and interviewing candidates for various positions.
- Excellent communication skills, both verbal and written.
- Familiarity with sales management principles and practices.
- Ability to work collaboratively with team members to achieve common goals.
- Multilingual abilities are highly desirable to enhance customer relations.
Join us in creating an engaging shopping experience that keeps our customers coming back!
Job Types: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Expected hours: 40 – 44 per week
Additional pay:
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Store discount
Flexible language requirement:
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Retail management: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
