RESPONSIBILITIES INCLUDE:
- Greeting and registering patients
- Scheduling and confirming appointments
- Answer the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organized
- Registers new patients and update existing patient demographics by collecting detailed patient information
- Facilitates patient flow by communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
SKILLS & REQUIREMENTS:
- Strong understanding of confidentiality as it relates to medical records
- Excellent verbal and written communication skills
- Polite and assertive speech
- Ability to prioritize; strong critical thinking and problem-solving skills
- Ability to work in a fast-paced environment
- Ability to multitask
- Customer service focused
Job Types: Full-time, Part-time, Permanent
Pay: From $18.00 per hour
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
Work Location: In person
