Overview
French Insights by Ankita is looking for a professional, organized and customer-focused Receptionist & Administrative Assistant to support the day-to-day operations of our education institute.
This is a fully on-site position and is ideal for someone who enjoys working with students, teachers and prospective students in a professional educational environment.
Location
8470 Highway 27, Woodbridge, ON
Work Arrangement
* Fully on-site
* Weekend availability is required
* Must have flexibility to work within our operating hours of 8:00 AM to 9:00 PM
* Actual shifts will be scheduled within these operating hours based on business requirements
Key Responsibilities
Front Desk & Student Support
* Welcome students, teachers, and visitors in a friendly and professional manner
* Respond to general inquiries in person, by phone and through other communication channels
* Direct students and visitors to the appropriate classroom, teacher or staff member
* Provide basic information regarding classes, schedules, registrations and institute services
* Maintain a professional and welcoming front-desk environment
Appointments & Consultations
* Assist prospective students who visit the institute for information
* Schedule and confirm consultation appointments with the appropriate team member
* Collect basic information from prospective students before their consultation
* Maintain accurate appointment and follow-up records
* Coordinate walk-in inquiries with available staff
Administrative Support
* Maintain student records, schedules and basic administrative documentation
* Assist with registrations and general office paperwork
* Update spreadsheets, appointment records and internal trackers as required
* Assist with emails, phone calls, document preparation and data entry
* Coordinate with teachers and management regarding schedules and student-related updates
* Maintain confidentiality of student and business information
* Perform other general administrative duties as required
Facility & Classroom Support
* Manage front-door access for students and teachers, including during after-hours classes
* Ensure authorized students, teachers and scheduled visitors are provided access to the institute
* Check classrooms and common areas throughout the shift
* Keep classroom tables, front-desk areas and shared spaces neat, organized and presentable
* Perform light tidying/cleaning of tables when required
* Help ensure classrooms are ready and presentable for incoming students and teachers
* Report any facility, access or maintenance concerns to management
Qualifications
Required
* High school diploma or equivalent
* Strong verbal and written English communication skills
* Excellent customer service and interpersonal skills
* Professional and welcoming personality
* Strong organizational and time-management skills
* Ability to multitask in a busy education environment
* Comfortable communicating with students, teachers, parents and prospective students
* Basic computer skills, including email, Microsoft Word/Excel or Google Docs/Sheets
* Ability to accurately schedule and manage appointments
* Strong attention to detail and follow-through
* Reliable, punctual and able to work independently when required
* Must be available to work weekends
* Must be comfortable working fully on-site and with shifts scheduled within 8:00 AM–9:00 PM operating hours
Preferred
* Diploma or certificate in Office Administration, Business Administration, Customer Service or a related field
* 1+ year of receptionist, administrative assistant, front-desk or customer-service experience.
* Previous experience working in an immigration office, college, airport, training institute or other educational environment
* Experience with appointment scheduling, student registration or client consultations
* Experience using Google Workspace (Gmail, Google Calendar, Google Docs and Google Sheets)
* Experience handling a busy front desk with multiple students and visitors
Who We’re Looking For
The ideal candidate is someone who is:
* Friendly and confident when dealing with students and visitors
* Professional in appearance and communication
* Organized and detail-oriented
* Comfortable taking initiative instead of waiting for instructions for every task
* Able to handle multiple students, teachers and inquiries at the same time
* Dependable with opening/access responsibilities
* Comfortable performing both administrative work and light classroom/front-office tidying
* Able to maintain professionalism and confidentiality
* Looking for a stable, on-site role in an education environment
Pay: $17.60-$21.00 per hour
Benefits:
- Casual dress
- On-site parking
Application question(s):
- Are you comfortable working fully on-site at 8470 Highway 27, Woodbridge and working weekends with shifts scheduled between 8:00 AM and 9:00 PM?
- Why should we consider you for this position? What would you bring to our education institute?
- Are you legally eligible to work in Canada for any employer?
- This role requires you to work independently at times, including managing front-door access for students and teachers. How comfortable are you with this responsibility?
Language:
Work Location: In person
