Pre-Sales Support
Shepherd Technologies
Job Code : Pre-Sales

Key Responsibilities

Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the sales manager.
Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support.
Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”
Meets assigned targets for profitable sales growth in assigned market areas, channel, or teams supported.
Provides coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.
Persistently Pursues additional business development opportunities within customer firms. Collaborates with sales to ensure these opportunities a re effectively covered and advanced.
Monitors customer support team for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.


Bachelor’s degree in Business/Sales/Marketing
Minimum three years of sales or sales engineering experience in a business to business environment, or
A record of achievement and technical solution expertise in a comparable sales role.
Understanding of the principles of sales
Strong communication skills
PC proficiency
Visibility requires maintaining a professional appearance and providing a positive company image to the public.
Work may require local/ international travel to current and potential clients. This requires the possession of a valid driver’s license and passport within 60 days of employment.