Toronto, ON, Canada Req #7953
Monday, March 15, 2021
Ceridian. Makes Work Life Better™
This is our promise. Not only for our customers, but our employees as well.
Do you thrive in an innovative and exciting environment that’s continuously evolving? Ceridian is looking for fun, intelligent, team oriented people who believe in our values: Customer Focus, Transparency, Diligence, Optimism, and Agility. Our workplace culture provides empowering programs for career growth and offers diversity and inclusion groups to support every person’s career journey. Ceridian employees have declared Ceridian a Great Place to Work® in 2019, a Glassdoor Best Places to Work in 2019, and one of Canada’s Top 100 Employers for the 16th consecutive year!
Find out why Ceridian is such a great place to work.
About the Position:
The Manager of Small Business Sales is responsible for leading a team of Small Business Sales Representatives (10 reps in two markets) to grow revenue within assigned small business market. Sales efforts will be focused on selling into new accounts, retention of current clients, and management of strategic referral relationships including financial institutions, accountants, property management firms, HR Consultants and other partner relationships as assigned.
Ensures SB Sales Representatives maintain consistent attainment against their assigned performance metrics
Conducts weekly and monthly Business Review meetings and measures and analyzes performance metrics for the senior leadership team
Leads team meetings, conducts employee one-on-one meetings as well as individual learning and development
Lead Ceridian Relationship Manager
Serves as Ceridian business manager of the client relationships during sales cycles and is accountable for coordinating strategic referral relationships with financial institutions, accountants, property management firms, HR Consultants and other partner relationships as assigned.
Understands client needs, decision criteria, and processes and develops and nurtures relationships with important decision makers and influencers.
Ensures that individual lead generation activities (e.g. phone power) are used to maintain 1st call volume needed to maintain adequate pipeline
Integrates marketing activities into lead generation actions taken by sellers (e.g. Project Summit, new product launches, etc.)
Finalizes forecast of team
Follows up on signed deals to get them implemented on time and for full contract value; escalates issues internally as needed
Follows up on implemented deals to ensure that all open items affecting the seller have been resolved
Shepherds deals through internal processes to ensure they are booked in a timely manner; i.e.,., helping navigate through Pricing, Implementation and Legal and other areas as needed by the deal, such as Work Force Management or Service (if SLA needed)
Understands and protects Ceridian margins while balancing specific district/area growth objectives
Identifies and recruits candidates who may join Ceridian as sellers in order to maintain a talent pipeline so that new positions can be filled in a minimum amount of time
Interviews candidates to gather essential information to evaluate candidate's fit for open position
Evaluates candidates using various tools, candidate presentations, interview results, references and work experience
Leads on boarding of new employees to minimize sales ramp up time and maximize employee engagement
Stays Current on Market Trends
Provides information regarding significant developments in the marketplace, including competitive activity, new applications, and product requirements as they impact targeted markets.
Exhibits Technical Proficiency
Maintains product knowledge and is able to explain and discuss the technology used to deliver all of Ceridian’s solutions, Implementation, Service.
Bachelor’s degree or equivalent work experience
3+ years of success in direct sales role
Management or Team Lead experience required
Excellent interpersonal and communications skills
Demonstrated ability to quickly adapt to change
Must have a valid drivers license
Experience in both payroll/human resources and sales/account management
Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.
Job Family Sales Management Job Function Sales/Business Development Pay Type Salary