Job Overview
We are seeking a professional and organized Medical Office Assistant/Receptionist to join our healthcare team. This role is vital in ensuring smooth daily operations within our medical practice. The ideal candidate will possess excellent communication skills, a strong understanding of medical terminology, and experience with electronic medical records. This position offers an opportunity to contribute to patient care while maintaining an efficient front desk environment.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service at the front desk
- Manage multi-line phone systems, schedule appointments, and confirm patient visits
- Maintain accurate patient records using electronic medical records systems such as MedAccess
- Collect and verify patient information, insurance details, and update medical histories
- Assist with administrative tasks, including filing, data entry, and managing correspondence
- Support clinical staff by preparing necessary documentation and coordinating patient flow
- Ensure the reception area remains clean, organized, and welcoming
Requirements
- Prior experience as a Medical Office Assistant preferred
- Proficiency with Electronic Medical Records systems such as MedAccess
- Strong knowledge of Medical Terminology
- Experience working in a Medical Office environment is highly desirable
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting
- Familiarity with office equipment, including multi-line phone systems, fax machines, and computers
- Previous office experience in healthcare settings is preferred
- Ability to handle sensitive information with confidentiality and professionalism
Work Location: In person
