Purpose:
Under the guidance of the Operations Manager, the Work Control Centre Assistant will provide front line customer service and administrative support to the Work Control Centre, including Dispatch/Key Control.
Education:
Must have an Ontario Secondary School Diploma and working towards obtaining a Post-Secondary School Degree at York University.
Experience:
Front-line Customer Service and Administration. including filing, word-processing and data entry.
Skills:
- Excellent customer service skills.
- Organisational skills.
- Good computer skills.
- Accurate data entry skills.
- Strong communication skills to obtain and relay accurate information in a clear and concise manner.
- Using you own initiative and good judgment.
- Good problem-solving skills.
- Ability to work both independently and on a team.
- Flexibility in adapting to changing priorities.
- Ability to handle high work volume and meeting frequent deadlines.
Additional Notes:
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.