Service Representative - 6 Month Contract
Lannick
Toronto, ON
About the Opportunity

Fulfill routine and frequently non-routine transactions, internal business partner and/or external customer inquiries/ requests, and/or reconciliation activities
Accountable for referring prospects to Personal Bankers and other banking groups to deliver clarity (simplicity, guidance, and know-how) to the Bank’s customers
Handling of special services, such as foreign money and collections
Accept and process customer transactions accurately and timely
Provide professional, courteous and friendly customer service, greeting all customers promptly and pleasantly
Support professional bank image by ensuring care for the branch environment and appearance of the branch as well as personal appearance
Perform other administrative tasks as needed
Attend all branch meetings
Identify customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services
Participate in all training relative to bank products and services
Support bank’s community involvement and participates in community activities as required
Identify risks associated with regulatory compliance, overdraft authority and bank secrecy act
Adhere to all bank policies, directives and procedures
Ensure all required documentation is completed for all transactions
Manage and adhere to cash drawer limits set by the bank
About You

1-2 years of cash handling or customer service experience
Strong ability to develop customer relationships.
Able to make sound transactional decisions to ensure policies and directives are met.
Accurately understand and respond appropriately when interacting with customers, co-workers and management.
Highly organized with good time management skills
Excellent communication skills,
Customer service orientation, will be interacting with high level executives
Degree in Business Management, Economics, Finance or Accounting is preferred
Knowledge with banking practices, experience within the financial industry
Pay Rate

$18/hour

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please note that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #24692.

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.