Please note this position will be covering both day and evening Front Desk shifts; as well as Night Audit shifts. Must have weekend availability.
Join our team and enjoy employee discounts and perks at participating Best Western Hotels and the Royal Hotel Group hotels!
The Front Desk Agent will be responsible, amongst other things, for the following:
Receive and process individual reservations (telephone, on line)
Respond to emails
Process check ins and check outs
Process payments
Maintain a clean and well organized work area
Ability to multi-task and work in a face paced environment
Ability to work various shifts including days, evenings, relief audit (11 pm-7 am),weekends and holidays
Must have excellent customer service. Approachable, pleasant, courteous, empathetic, fast acting
Able and enjoys working in a team environment as well as independently
Good computer skills
Previous customer service experience, hotel experience is an asset
High School Diploma or equivalent
**Please note legal entitlement to work in Canada is required
Job Types: Permanent, Full-time
Pay: $16.00-$17.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
