Employer: Omachron Family of Companies
Location: Hampton, Ontario
Position Type: Full-Time, Permanent — 2 Positions
Hours: 40 hours per week
Schedule: Fixed schedule of either 6:00 a.m. – 3:00 p.m. or 9:00 a.m. – 5:00 p.m.
Wage: $22–$27 per hour + benefits + 5 weeks of paid holidays per year after 1 year
Languages: English + French or Spanish required
Additional Languages: English, French, Spanish and German is a major asset and may qualify for a higher rate of pay
Experience: Minimum 1 year of B2C and/or B2B telephone sales experience required
About Us
The Omachron Family of Companies is a family-owned and operated organization focused on research, development, product design, manufacturing, and distribution.
Omachron Science is a small research and development company that has developed more than 1,000 patents, forming the foundation of many products sold by leading companies, including SharkNinja and others. Omachron Technologies and other companies within the Omachron Family develop, manufacture, and distribute products based on technologies developed by Omachron Science.
As our business continues to grow, we are looking for a high-energy, driven, confident, and personable Sales & Customer Service Representative who knows how to connect with customers, build value, handle objections, close sales, and provide excellent customer support.
If you are competitive, coachable, personable, motivated by performance, and excited about innovative products and technologies, this may be the right opportunity for you.
About the Position
This is a sales-focused telephone position, consisting approximately of:
· 65% telephone sales
· 35% customer service
You will work with both inbound and outbound customers, including responding to leads, following up with prospective customers, assisting existing customers, identifying customer needs, recommending appropriate products, and closing sales.
We are looking for someone who can confidently take control of a conversation while creating a positive customer experience.
What You’ll Be Doing
· Responding to inbound sales inquiries and warm leads by telephone
· Conducting outbound calls and following up with prospective customers
· Assisting customers who have requested quotes, information, or support
· Understanding customer needs and recommending appropriate product solutions
· Building product value and communicating benefits clearly
· Handling customer questions, concerns, and objections
· Closing sales and converting customer interest into orders
· Providing professional, confident, and high-energy customer service
· Maintaining accurate customer and sales information
· Following established sales processes and continuously working to improve performance
· Transcribing information provided by customers accurately while speaking with them
· Maintaining a positive and professional relationship with customers
· Contributing to a culture of accountability, teamwork, growth, and high performance
Who We’re Looking For
We are looking for an individual with strong sales and interpersonal skills who is interested in new products, technologies, and innovative solutions.
The successful candidate will bring:
· High energy, confidence, and enthusiasm
· Strong communication and interpersonal skills
· A persuasive and professional telephone presence
· Strong customer service skills
· Competitive drive and strong closing instincts
· The ability to build rapport quickly with customers
· Excellent listening and problem-solving skills
· The ability to handle objections professionally and confidently
· A positive attitude and strong work ethic
· Coachability and a willingness to learn
· The ability to work independently while contributing to a team
· An interest in learning about innovative products and technologies
Required Qualifications
· Minimum 1 year of B2C and/or B2B telephone sales experience
· Previous B2C sales experience is required
· Previous telephone sales experience is required
· Strong written and spoken English
· Strong written and spoken French or Spanish
· Excellent customer service and interpersonal skills
· Ability to work a fixed 40-hour-per-week schedule
· Ability to type at a minimum of 25–30 words per minute while accurately entering information provided by customers
Assets
· Fluency in English, French, Spanish, and German
· Experience selling technical, consumer, industrial, or innovative products
· Experience with outbound cold calling
· Experience working with CRM or sales management systems
· B2B sales experience
Important Requirement
This is a sales position first and a customer service position second.
Approximately 65% of the role involves telephone sales, including inbound sales, outbound calling, follow-ups, objection handling, and closing.
Applicants must have at least 1 year of previous B2C and/or telephone sales experience to be considered. Candidates without this experience will not be considered for the position.
What We Offer
· $22–$27 per hour, based on experience and qualifications
· Potential for a higher rate for candidates fluent in English, French, Spanish, and German
· Benefits
· 5 weeks of paid holidays per year after 1 year
· Hands-on training with experienced technical and product staff
· An interesting, hands-on environment with opportunities for lifelong learning
· The opportunity to sell products in Canada and the United States and support future expansion into Europe
· Ongoing opportunities for growth within a growing organization
· A supportive, competitive, and energetic team environment
· The opportunity to work with innovative products and technologies
· The opportunity to contribute to a company with significant plans for growth and expansion
How to Apply
If you are an energetic, confident sales professional who enjoys speaking with customers, solving problems, and closing sales, we would like to hear from you.
We thank all applicants for their interest. Due to the high volume of applications, only candidates selected for an interview will be contacted.
Please monitor your Indeed notifications after applying, as interview invitations and communications may be sent through Indeed.
Pay: $25.00-$27.00 per hour
Work Location: In person
