Trinity Energy Group has been Atlantic Canada’s most trusted building insulation, enveloping specialist, home efficiency and heat pump provider for almost 20 years. The company is growing to meet the industry's demands, while upholding quality work and service standards for all our customers and clients. With over 160 employees and 3 branches servicing all the Atlantic Provinces, we continue to add to our team of passionate, dependable, and driven industry professionals.
Trinity is currently seeking a Program Coordinator to join our team! The successful candidate will demonstrate strong organizational, communication and collaborative skills that will lead the coordination of Efficiency programs and their functions. This role will be based out of our Stellarton, NS, office.
Reporting to the Program Manager, the successful candidate will coordinate the administrative aspects of the Programs, including but not limited to creating and maintaining client agreements, communication to auditors, scheduling of assessments, file processing, tracking, and providing excellent customer service.
If you are a go-getter that thrives in a collaborative setting, learning about new products, problem solving and helping clients, this is the role for you.
What we offer:
- On-the-job training
- Complete benefits including medical, dental, vision, and extended health care (massage, physiotherapy, etc.)
- Virtual primary health care
- Employee & Family Assistance Plan
- Employee pricing on Trinity services and materials
- Paid weekly
- Opportunities for growth and career advancement
Responsibilities:
- Coordinate and communicate appointment scheduling with customers and staff
- Monitor files along the process to ensure completion is in line with required steps
- Assist Program Manager with program efficiency and organizational requirements
- Maintain neat and accurate client files
- Learn about program products
- Other miscellaneous tasks as assigned
Required:
- Previous experience in customer service
- Strong attention to detail
- Strong organizational and problem-solving skills
- Proficiency and aptitude with Microsoft Office and other computer software
- Clean criminal record & child abuse registry check to be provided upon hire
- Reliable, dependable and punctual
Preferred:
- Able to work independently and under tight deadlines in a fast-paced environment
- Self-motivated, with the willingness to stick to tasks that may be repetitive in nature
- Able to learn new material quickly and apply it to the job
- Enjoys working in a team-based work environment
- Able to follow instructions with minimal supervision
- Proficient in using basic technology including iPads, Smart Phones, Microsoft Suite, and databases
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Westville, NS: reliably commute or plan to relocate before starting work (required)
Experience:
- Administration: 1 year (preferred)
- Customer service: 1 year (preferred)
Location:
- Westville, NS (preferred)
Work Location: In person
