Our TERRACE branch is currently seeking an Office Administrator / Showroom Sales Consultant. This is your opportunity to launch a fun and rewarding career with numerous avenues for advancement throughout our organization. Join our team and become one of our greatest assets!This dual role involves overseeing various administrative and reception tasks at the branch to ensure the smooth internal operations, such as answering and transferring incoming calls, taking messages, greeting customers, cashiering, and other tasks as required. You will also be responsible for providing expert guidance and support to customers visiting our showroom. You will assist them in selecting products, and making purchase decisions related to kitchen and bath projects. Your role will involve a combination of sales, consultations, and customer service to ensure a positive experience for our customers.
What We Offer:
- Regular wage reviews
- Medical/dental benefits
- Company-matched pension plan
- Life and disability insurance
- Employee Shares Program
- Annual bonus
- Personal Milestone Recognition Program
- Numerous opportunities for internal advancement
- Social events twice a year
- Annual learning allowance
- A culture of collaboration and service excellence
Wage is $21.60 per hour, plus commission. Wages may be scaled with relevant experience and/or education.
Duties & Responsibilities:
- Provide an excellent first impression
- Answering and directing incoming phone calls
- Cooperate with colleagues to provide exceptional customer service
- Assisting with quotes and invoicing
- Accurate data entry
- General administrative duties
- Provide excellent customer service by ensuring the customer takes priority
- Build and maintain strong relationships with customers to foster repeat business and referrals
- Maximize sales opportunities to achieve store targets
- Maintain consistent visual merchandising and housekeeping standards at all times
- Present product features, specifications, pricing, and warranty information accurately and persuasively
- Ensure adherence to operating and security procedures at all times
- Process cash transactions
- Keep product knowledge up to date and remain current with trends
- Execute opening and closing procedures
Essential:
- Completion of Grade 12
- Ability to work in a fast paced environment
- Sales driven and goal-oriented
- Strong time management and organizational skills
- Excellent written and verbal communication skills
- Basic computer skills and ability to use point-of-sale system
- Previous retail/sales experience
- Ability to build relationships with customers
- Capacity to multi-task and prioritize with a high degree of attention to detail and accuracy
- Ability to solve problems
Since 1892, ANDREW SHERET LIMITED has specialized in providing a large inventory of plumbing and heating products to customers in Western Canada. We attribute our continued success and growth to focusing on our customer's needs. This success is accomplished through the dedication, knowledge and enthusiasm of all our team members amongst our 32 branches and 29 showrooms throughout Western Canada.
Apply in person to 4650 Keith Ave, Terrace, BC. (preferred)
We look forward to hearing from you!
Job Types: Full-time, Permanent
Pay: $21.60 per hour
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
Ability to commute/relocate:
- Terrace, BC V8G 4K1: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- interior design: 1 year (preferred)
- customer service: 1 year (required)
Language:
- professional English (required)
Location:
- Terrace, BC V8G 4K1 (preferred)
Work Location: In person
