Position:
Quality Improvement Advisor - Trillium Operations Centre
Status:
Temporary Full-Time (x1) - approx. 24 months
Wage: PG11 | $48.85 - $61.06
Dept. Health System:
Quality & Patient Safety Department
Hours of Work/Shifts:
7.5 Hour Days (Monday to Friday)
Posted: August 27th, 2026
Internal Deadline: September 10th, 2026
Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.
At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care through advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team !
THP is seeking an experienced Quality Improvement Advisor to join the Quality Improvement (QI) team within the Quality and Patient Safety Department, with a dedicated focus on supporting the development, implementation and ongoing operations of the Trillium Operations Centre, interface with Trillium Connect, and other Reducing Hospitalization initiatives as assigned. Trillium Operations Centre and Trillium Connect are two enterprise-wide initiatives that will transform how, when, and where we deliver care with the goal of reducing hospitalization through digitally-enabled seamless and connected care.
This role represents a unique opportunity to help map and operationalize the processes needed to launch a real-time AI enabled operational control hub that provides complete system-wide situational awareness to optimize flow and capacity, as well as the processes to allow this hub to interface with THP’s digital front-door that will deliver seamless, continuous, personalized care. Working closely with clinical and operational leaders, and other enabling partners, the successful candidate will help develop and optimize processes, establish measurement frameworks, and translate operational signals and AI-enabled insights into testable, measurable, and sustainable improvements. These efforts will improve patient flow, reduce avoidable hospitalizations, and enhance both safety and clinical quality.
Reporting to the Manager, Quality and Patient Safety, the Quality Improvement Advisor will lead work that integrates quality improvement science, learning system principles, and evidenced-based practice in direct support of THP’s Plan to 2030 and Quality Improvement Plans. We are looking for a high-level, certified change agent who has experience leading both complex, cross-functional improvement projects and reduction of waste and variability to improve operational performance. This is an exciting opportunity to make a meaningful impact on organizational performance and to help deliver a new kind of heath care for a healthier community.
Function as a lead for enterprise-wide or Program/Department-specific level quality improvement initiatives that directly support Trillium Operations Centre, working with interdisciplinary, multi-site teams to advance THP’s Plan to 2030 and Quality Improvement Plans.
Identify gaps and strategize improvements by using Lean methodologies to enhance operational efficiency, patient flow, and quality of care across programs and THP’s Operations Centre related processes.
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Trillium Health Partners is identified under the French Language Services Act.
Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.
