The Automotive Parts Team Member works in a fast-paced automotive environment that involves constant interaction with customers in person and over the phone, with the use of a computerized automotive parts look-up system. The role also involves interaction with outside vendors using various ordering processes and systems and a responsibility for maintaining the automotive retail floor. This is a part time position, approximately 15-20 hours a week.
Role:
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Customer Service oriented
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Provides excellent customer service and ensures an ongoing commitment to the needs of the customer and their vehicle.
- Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
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Handles multiple customers in an effective and efficient manner.
- Keeps up to date on in-store promotions, in-store deals, auto center specials and product locations.
Must Have's:
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Demonstrated automotive subject matter knowledge and interest.
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Basic math and typing skills.
- Good working knowledge of automotive parts.
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Experience in a similar role, in a Canadian Tire store or Automotive Service Centre, is considered an asset but is not necessary.
We offer a competitve salary, employee benefits and discount. We also offer continuous workplace education.
