Position Details
Position Information
Position Title Front Desk Supervisor, LeMarchant Place
Department/Unit Housing & Conference Services
Location Halifax
Posting Number S257-22
Employee Group NSGEU Local 77
Position Type Term
Duration of Contract (if applicable) 10 months
Employment Type Full Time
Full-time Equivalency (FTE) 1.0
Salary $18.62 - $23.61 per hour ($33,881 - $42,972 per annum, 35 hours per week)
Classification C4
Provisional Statement
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our more than 20,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
Ancillary Services delivers various services to students as well as to the greater Dalhousie and business community including: on-campus residence, food services, university bookstores, conference services, off-campus housing listing service, university ID (DalCard) among others. Reporting to the Assistant Director, Facilities Operations, the Front Desk Supervisor provides front desk office duties for the LeMarchant Place residence.
Key Responsibilities
Greet and respond to inquiries from residents, visitors, maintenance personnel and others who enter LeMarchant Place.
Respond to safety and emergency situations (e.g. fire alarms, medical emergencies, security issues).
Ensure all paperwork pertaining to Front Desk is completed for room transfers and withdrawals. Ensure room check forms are completed by Residence Assistants.
Maintain master keys, keys and key cards. Responsible for inventory and tracking of all residence keys and key cards.
Maintain cash drawer and an additional float in quarters. Maintain records of income and expenditures and prepare deposits for Financial Services and Dalcard.
Hire, train and supervise 10-12 part-time student assistants for each academic year.
Note
Due to operational requirements, the successful applicant is required to work in-person on campus.
Dalhousie’s vaccine mandate has been suspended at this time, and employees no longer need to provide proof of full vaccination. However, health and safety risks to our community will continue to be monitored and a vaccine mandate may be reinstated if necessary.
Qualifications
Business or Office Administration diploma, plus three years’ related work experience preferably in a university environment (or equivalent combination of training and experience) is required. Excellent communication, interpersonal, organization and time management skills are required. Experience with handling cash is required along with knowledge of effective cash controls. Proficiency in Microsoft Office products, specifically Excel, Word and Outlook is vital to this role.
Job Competencies
Additional Information
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Bargaining unit employees (NSGEU local 77) are given priority consideration and will be notified on the status of their application following assessment. All other applications will be considered when there is no qualified candidate from the bargaining unit.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons with a disability, racialized persons, including persons of Black/African descent (especially African Nova Scotians), women, persons of a minority sexual orientation and/or gender identity, and all candidates who would contribute to the diversity of our community.
Posting Detail Information
Number of Vacancies 1
Open Date 06/29/2022
Close Date 07/07/2022
Open Until Filled No
Special Instructions to Applicant