Purpose:
The Student Recruitment and Admissions Assistant is a key member of the Recruitment and Admissions, Student Services & International Relations team at the Schulich School of Business. As the first contact point for undergraduate and graduate prospective students, the role, welcomes guests and provides information as it relates to Schulich admission policies and procedures and promotes Schulich programs and services to candidates whose first contact with the University is through Schulich Recruitment and Admissions.
Education:
High school graduation with some post-secondary education.
Experience:
Two (2) years of recent related experiences such as recruitment, sales experience, or client services. Recent experience providing a high level of responsive front-line client services to the undergraduate and graduate community required. Experience working with details in a consistently accurate, fast, and efficient manner. Experience working with a Customer Relationship Management system such as Salesforce and an event management system similar to the Linvio system is required.
Skills:
Effective communication skills.
Effective customer service focused skills.
Effective interpersonal skills to deal courteously and effectively with people.
Ability to display good judgement and initiative.
Ability to maintain confidentiality.
Effective problem-solving skills.
Effective planning, organizational and time management skills to cope with conflicting deadlines, multiple tasks, projects and events occurring within short and overlapping time periods.
Ability to work well under pressure in a fast-paced environment.
Accuracy and acute attention to detail
Ability to work in a team and to work effectively independently.
Intermediate MS Office (Word, Excel, Outlook, PowerPoint). Functionality with database information management systems, survey software (such as Qualtrics) WordPress and Student Information Systems.
Additional Notes:
Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.
If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal - YU Hire to be considered an internal applicant.
As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the 'Posted Date' on the job posting. Please refer to the 'Posting Intent' on the job posting.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.
