About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.
About the role:
At Four Seasons Resort and Residences Whistler the Spa team plays a vital role in creating thoughtful, memorable guest experiences. Our Spa has won several awards such as 2025 Canada's Best Resort Spa by World Spa Awards, 2025 World's Leading Indigenous Community Tourism Initiative and made it to the 2026 list of the Best New Hotel Spas in the world.
As a Full Time Spa Receptionist, you’ll creating a warm, relaxing first impression for every guest while managing bookings, supporting the team while focusing on guest experience from arrival to departure.
The role is suited to someone who has a high level of detail and has dedication to serving our guests. You’ll be part of a team that balances sales and service with a strong commitment to thoughtful guest experiences.
What you will do:
- Extend a warm welcome to arriving guests at the Spa and fitness center
- Possess a comprehensive knowledge of the spa services offered and effectively communicate the options to guests.
- Sell retail items and products, ensuring a high level of service and professionalism.
- Handle guest check-ins, appointments, and inquiries with efficiency and courtesy.
- Coordinate with other spa staff to ensure smooth operations and optimal guest satisfaction.
- Uphold a standard of exceptional customer service and professionalism in all interactions.
- Assist in administrative tasks such as appointment scheduling, record-keeping, and payment processing.
What You’ll Bring
- Prior Spa or fitness center experience.
- Prior reception or customer service experience.
- Strong command of the English language.
- Excellent commitment to service and team work.
- Valid work authorization in Canada.
What to Expect
- A customer facing position that will require you to be a subject matter expert of the spa facilities and have a strong attention to detail
- You can work well under pressure and independently
- A schedule based on operational needs, including evenings, weekends and public holidays.
What We Offer
- $25.85 to $27.40 per hour
- Affordable staff accommodation located in scenic Whistler
- Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
- Complimentary meal provided every shift in our staff cafeteria
- Paid time off; vacation days and additional floating holidays per year
- Medical, Dental and Sick leave coverage
- Excellent training and development programs and employee recognition events
- Exclusive discount and travel programs with Four Seasons worldwide
Learn more about what it’s like to work for Four Seasons:
https://www.fourseasons.com/careers
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s
Learn more about Four Seasons Whistler on Social Media:
Instagram: @FSWhistler
Twitter: @FSWhistler
Facebook: https://www.facebook.com/FourSeasonsResortWhistler/
We look forward to receiving your application!
- Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal law
