The Champlain Local Health Integration Network’s (LHIN) mandate is to ensure health services are well-organized, appropriately funded, and meet the health needs of the 1.3 million residents who call this region home.
We work with and fund roughly 120 health service providers that offer about 240 health programs in hospitals, community support services, mental health and addiction services, community health centres, and long-term care homes. The Champlain LHIN also delivers home and community care services.
Reporting to the Privacy Officer & Manager, the Records Management Specialist plays an active role to ensure the quality and accuracy of both electronic and legacy paper-based health records.
The Records Management Specialist also provides support for other parts of the organization related to health information management (HIM) processes and procedures. The Records Management Specialist is a key resource for the organization by reviewing and correcting the accuracy of electronic health records and client data.
Education and Experience:
- Coordinates the archiving, retrieval and destruction of paper based health records, following all security and privacy practices as outlined by the Manager
- Participates in the creation of content of training modules for ongoing training regarding health information management practices and processes in both the electronic document management and paper-based chart management areas
- Identifies learning needs and makes recommendations related to electronic document filing and management of manual records
- Addresses Support requests related to misfiled electronic documents, correcting the filing, carefully deleting misfiled documents, and closing the SMA tickets within a predefined performance targets defined in the IS/IT Service Level Agreement
- Participates in quality improvement initiatives by assessing proposed guidelines, procedures and processes related to health information management, electronic document filing, for efficiency and effectiveness and making recommendations to manager for improvement
- Provides input into the development of new Home and Community Care guidelines, procedures and processes related to electronic document filing and correction, as necessary
- Gathers information, collects data, conducts research, summarizes information, and provides input to reports and projects, as required
- Follows appropriate safety controls and records management guidelines when the deletion of filed electronic health records documents are required
- Performs other related duties, as assigned
- Completion of high school diploma and a one-year post-secondary education in Office, Business and Health Administration
- One year related experience
- Experience in electronic document management systems in a health care environment
Skills and Abilities:
- Demonstrated knowledge of LHIN electronic filing systems and records.
- Demonstrated knowledge of health records archiving and destruction policies and procedures
- In-depth knowledge of CHRIS document filing, DMS and DMS Triage tool related business processes, policies, and procedures
- Knowledge of the health and business context in which LHIN operates
- General knowledge of legislation pertaining to community health care organizations and health documentation maintenance and destruction practices.
- Proficiency in a variety of software applications for electronic document and health information management and strong proficiency in MS Office Suite
- Strong oral and written communication skills
- Demonstrates high level of initiative, discretion and sound judgment
- Flexible and adaptable to changing situations
- Strong multi-tasking and prioritization skills with a demonstrated ability to perform efficiently in a fast paced environment with attention to detail
- Ability to work effectively both independently and as part of a team
- Interpersonal skills in establishing and maintaining effective working relationships with others
- Commitment to continuous quality improvement and work process evolution
CUPE – Wages are in accordance with the collective agreement between Champlain LHIN and CUPE and start at $22.512/hr.
Monday to Friday, 8:30am to 4:30pm
4200 Labelle St, Ottawa, Ontario
Please note that selection will be in accordance with Article 11.02 of the Collective Agreement (Criteria for Selection).
All applications will be reviewed; however, only those selected for an interview will be contacted.
Champlain LHIN welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in any aspects of the selection process.