Administrative Assistant
Service Corporation International
Wolseley, SK
Overview & Responsibilities / Aperçu et responsabilités

SCI is certified as a Great Place to Work ® by the Great Place to Work Institute. In a recent survey, our associates said that their work has special meaning and is not “just a job”. We currently have a full time opening for an Administrative Assistant at Tubman Funeral Home - Valley Crematorium in Wolseley, Saskatchewan. This is the opportunity to be part of the Dignity Memorial® provider network and grow your career in the funeral, cremation and cemetery services business. For us, there is no greater responsibility than celebrating each life like no other and making a difference in the lives of people we serve.

Provides administrative support to a market office, funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, and creates presentations, generates reports, and prepares and monitors invoices and expenses.

SPECIFIC RESPONSIBILITIES

Management Administrative Support

General office duties include, but are not limited to:
Answers phones, giving information to callers or redirecting calls as appropriate

Schedules meetings

Time Entry

Makes travel arrangements

Plans events

Completes management expense reports

Responds to inquiries in writing and/or verbally

Other duties may include:
Assists on special projects and other duties as assigned by the management team

Pulls monthly reports from reporting site and creates spreadsheets for stack rankings and tracking of key performance indicators

Processes annual funeral home and cemetery license renewals

Codes and scans of invoices

Coordinates Sarbanes Oxley compliance

Schedules call-in appointments for Sales

Staff Administrative Support

Reviews and processes all required documentation and performs day to day administrative duties for funeral services/ burials and/or cremations in accordance with policies and procedures

Files and maintains customer information for both new business and previous customers

Maintains office and facility supplies as well as fax machines, copiers, and network printers.

Prepares Daily Schedules (Services, Who’s Up, etc.)

Assists Human Resources (HR) with investigations note-taking and other documents

Administers HR processes including new hire paperwork, background checks, and bonus processing

Schedules new associates for new hire orientation

Maintains Market Leader files as necessary

Enters contract details into HMIS and maintain other related documents.

Orders and checks memorial to ensure accuracy.

Works with pre-need arrangements and completes administrative paperwork.

Assists in preparing and generating required reports

Processes accounts payable and other accounting support transactions

Maintains processes to ensure compliance with policies and procedures including SOX administration and audit

Trains others on policies, procedures, and new company initiatives

Performs other duties as assigned

Customer Service

Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members.

May serve as Receptionist to greet and receive client families and/or other persons entering the office for information and assistance.

Maintains a friendly attitude offering assistance and guidance to all persons entering the location

Requirements & Qualifications / Exigences et qualifications

Education:
High school diploma or GED equivalent

Experience:
3 - 5 years of experience working in a customer-focused and fast-paced professional environment.

Licenses or Certifications:
None required

Knowledge, Skills & Abilities:
Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skills

Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console

Effective communication skills both orally and in writing

Answering telephone courteously and in a polite manner with a goal to meet or exceed internal and external customer expectations.

High level of compassion and integrity

Problem-solving skills

Ability to multi-task and set priorities

Detail oriented

Must be able to follow instructions and work with minimal supervision

Discretion and confidentiality

Creative and organized

Excellent customer service skills

High energy and understands confidentiality matters and documents

SCI Overview / Vue d'ensemble

Who we are. What we do.

We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com .

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

Equal Opportunity Employer, M/F/D/V

Service Corporation International is an equal opportunity employer and is committed to providing employment accommodation in accordance with the relevant legislation. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

Service Corporation International est un employeur équitable, et s’engage à offrir des mesures d’accommodation en respect à la législation pertinente. Si vous nécessitez un mesure d’accommodation pour appliquer, ou pour participer au processus de sélection, veuillez aviser le département des Ressources Humaines.

Requisition ID / Numéro de l'offre Req.69388

# of Openings / Nombre de postes 1

Category / Catégorie d'emploi Administration and Clerical

Time Type Full-Time

Location Name or Address : Postal Code S0G 5H0