Job description
Are you passionate about technology and interested in building a career in networking and cybersecurity? We are looking for a motivated individual to join our Network Operations team, supporting mid-sized enterprise clients throughout Western Canada.
This role offers a unique opportunity to gain practical experience deploying and supporting workstation environments while developing skills in network infrastructure, cybersecurity, and IT operations. You'll work on a variety of projects, assist with client deployments, travel to customer sites, and collaborate with experienced technical professionals in a fast-paced, team-oriented environment.
What You'll Be Doing
- Support and maintain client computers and devices
- Install and configure software and applications
- Troubleshoot workstation, network, and connectivity issues
- Help set up remote users and VPN access
- Monitor system alerts, logs, and backups
- Create and maintain network documentation and diagrams
- Manage and update support tickets
- Assist senior technicians and network analysts with onsite installations and projects
What We're Looking For
- Diploma or certificate in Information Technology or a related field (required)
- 1–2 years of IT support experience
- Experience supporting Windows PCs, Microsoft 365, and common business applications
- Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, Wi-Fi, VPNs, and VLANs
- Interest in networking and cybersecurity, with a desire to develop technical skills
- Strong troubleshooting and problem-solving abilities
- Good communication and customer service skills
- Ability to manage multiple tasks and priorities
- Valid Canadian driver's license and willingness to travel to client sites when needed
Nice to Have
- Microsoft 365 Fundamentals certification
- MCSA, Windows certifications, or equivalent (including retired Microsoft certifications)
- Experience with endpoint security tools, firewalls, and cybersecurity best practices
- Networking certifications such as CompTIA Network+ or Cisco CCNA (or working toward them)
Any experience with the following vendors would be an asset:
- Fortinet UTM appliances
- Ruckus / Brocade
- Juniper
- Checkpoint
- VMware
A few other items we need from applicants:
- Clear criminal record check
- Ability to learn and adapt to changing environments
- Ability to adapt with changing client requirements
- Strong troubleshooting skills
- Applicants must have held a clean, valid Canadian Driver's License for a minimum of five (5) years.
- Applicants must be able to provide proof of continuous Canadian automobile insurance for a minimum of five (5) years
- You must be able to work inhouse with our team, remote work is not available
- Ability to work onsite with clients
What makes Core a great place to work?
- Opportunity to work with cutting-edge networking technologies.
- Collaborative and supportive team environment.
- Opportunities for ongoing training and professional development.
- Competitive salary and benefits package.
Company Description
Founded in 2003 Core Network Solutions delivers complex network solutions to mid-enterprise clientele. Our strong focus on routing, switching, wireless and security our team has a wide scope of skills. With ties to the communities we work in, we believe in giving back to several not-for-profit organizations.
What we do:
- We design a methodology for rapid deployment of networks.
- We partner with leading IT industry network vendors.
- We establish relationships with distribution partners.
- We lead the way in finding environmentally friendly solutions that use less power, fewer materials and fewer products to ultimately reduce an organization’s carbon footprint.
- We attract global-enterprise clientele with high-performance networks looking for ways to optimize efficiency, security, performance and quality control for the systems they rely on to do their business.
Our Mission
To deliver Information Communication Technology solutions in a socially responsible manner; tailored to individual client needs based on business drivers while keeping pace with advancements in technology.
Our Vision
- To be the premier ICT organization in the mid-market throughout Western Canada in the technology suites that we deliver.
- Stimulate social change through continued community involvement in local charities.
Our Values
- Establish and maintain strong relationships with clients through transparency and effective communication.
- Undertake all aspects of business operations with an eye to efficiency and profitability.
- Help our clients serve their clients and customers better through the products and service we deliver.
- Encourage development of staff personally and corporately.
- Promote an atmosphere that facilitates sharing and transfer of knowledge.
- Engage in community activities resulting in a betterment of life for the less fortunate.
- Conduct operations in a sustainable environmentally friendly fashion.
Additional Information
Type: Full-time
Experience: Mid level
Functions: Information Technology
Industries: Computer Networking
Location: Prince George, BC – (onsite)
Job Types: Full-time, Permanent
Pay: $45,000.00-$70,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care
- Year-end bonus
Flexible language requirement:
Schedule:
- 8 hour shift
- Monday to Friday
Pay: $45,000.00-$75,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Vision care
Application question(s):
- Have you held continuous Canadian automobile insurance for at least five (5) years?
Experience:
- IT support: 1 year (preferred)
Language:
Licence/Certification:
- Canadian Driver's License (required)
Location:
- Prince George, BC (preferred)
Willingness to travel:
Work Location: In person
