Employment Services Assistant - P/T Now to December 2019
Canada's Wonderland
Vaughan, ON
Overview
Provide ongoing guest service at the front counter and over the phone; respond to inquiries and resolve issues for associates, parents and other guests.

This position requires candidates to be available part-time now through December (possibility of continuing through to next year) making it ideal for Post-Secondary students looking for behind the scenes retail experience.

This position pays $14.15 per hour.

Qualifications

Previous customer service related experience is an asset
Superior verbal and written communication skills
Demonstrate a professional manner
Proven ability to meet deadlines and work independently
Detail oriented, highly organized and self-motivated
Able to work evenings and on weekends in January through April
Able to work flexible shifts including on weekends from May until August
Able to work on weekends in September and October
Knowledge of Word and Excel in addition to data entry skills is an asset
Responsibilities

Provide ongoing guest service at the front counter and over the phone; respond to inquiries and resolve issues for associates, parents and other guests
Complete onboarding processing duties including: preparing associate files; taking photo I.D. pictures and printing Security Access Cards; assembling and distributing and/or selling uniforms
Perform other Employment Services duties including: loaning uniform items; signing in returned items; cash; complimentary pass distribution; laundry; locker and change room maintenance; front counter, foyer and patio maintenance; and aisle & file maintenance
Assist with payroll related duties such as: paycheque distribution; handling general payroll inquiries; and assisting associates with the setting up direct deposit and the Employee Self Service site
Assist with inventory by maintaining cleanliness and organization of uniform stock and advising supervisory team of shortages or problems
Assist with other duties as required