Overview
We are seeking a dedicated and organized Dental Receptionist to join our dental team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation at the front desk. This role requires proficiency in handling various administrative tasks while maintaining a friendly and professional demeanor.
Duties
- Greet patients warmly and manage the front desk operations efficiently.
- Schedule and confirm appointments using Power Practice software.
- Answer phone calls promptly, addressing inquiries and directing calls as necessary.
- Process patient check-ins and check-outs, ensuring all necessary paperwork is completed.
- Handle billing and insurance verification, including understanding terminology related to dental procedures.
- Post insurance and patient payments to appropriate patient accounts.
- Collaborate with dental staff to ensure a seamless patient experience.
- Work as a "team" player, helping other reception staff when necessary.
Requirements
- Previous experience as a Dental Receptionist or in a similar front desk role within a dental or medical office is an asset.
- Proficiency in Power Practice or similar dental practice management software is highly desirable.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with patients and staff.
- Familiarity with phone systems, office machines and general office procedures is essential.
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
- Ability to work in a fast-paced environment while maintaining professionalism and composure.
Join our team and contribute to providing outstanding dental care in a supportive environment!
Please send resume including references.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- On-site parking
Flexible language requirement:
Work Location: In person
