SubsurfaceAI Inc. is in search of a marketing and sales specialist who can facilitate marketing analysis, support customer communication, address inquiries and requests, assess client requirements, and convey feedback to both the technical team and management. If you meet the qualifications for this role, please submit your resume and a cover letter to [email protected].
Duties & Responsibilities
· Assist in the development and execution of marketing strategies.
· Work with the management team to uphold brand standards and consistency.
· Conduct market research to identify trends, competitor activities, and customer preferences.
· Ensure brand consistency across all marketing materials and platforms.
· Address customer inquiries via phone or online and schedule follow-ups to support the sales process and after-sales services.
· Prepare and manage sales documentation, including quotes and purchase orders, as well as sales contracts under guidance.
· Gather and analyze sales information and assist in preparing sales reports for the management team to aid provide insights into strategic planning and forecasting.
· Maintain accurate customer records and manage data to support sales and customer relationship management.
· Stay informed about the company’s products, features, and industry trends to effectively support sales and educate customers.
· Assist in planning industry events, sales meetings, trade shows, and customer appreciation events.
Qualifications:
· A bachelor's degree in business administration, marketing or a related field
· Knowledge of information technology is an asset
· Strong computer skills and proficiency in using MS Office and other relevant tools
· At least 3-4 years of work experience in a similar position
· Excellent verbal and written communication skills
· A deep understanding of customer service principles, practices, and procedures
· Strong problem-solving skills to address complex customer inquiries and issues
· Proven capability to analyze customer service metrics and data to identify areas for improvement and implement changes accordingly
Job Types: Full-time, Permanent
Pay: $35.50 per hour
Expected hours: No less than 40 per week
Benefits:
- Dental care
- Extended health care
- Paid time off
Flexible language requirement:
Schedule:
Work Location: In person
Application deadline: 2024-11-30