Position Summary
The Commercial Process Administrator (1-year contract term) primarily handles administrative tasks for the Commercial department and provides support for retail sales as required. The Commercial Process Administrator offer loans processing assistance to the commercial team, contributing to the organization by generating loan/mortgage documentation, liaising with solicitors, reviewing loan documents and conditions prior to disbursement, and conducting follow-up procedures. Responsible for addressing lender inquiries and fulfilling other assigned needs. Additionally, the Commercial Process Administrator is accountable for producing various reports and maintaining internal controls.
Position Responsibilities
- Provides administrative support to Commercial Department, including but not limited to:
- Reviewing loans submissions.
- Creating security documents, commitment letters, and lawyers’ instructions according to approved terms and conditions.
- Managing communication with lawyers, including reviewing and confirming accuracy of all lawyers prepared documents & signatures.
- Monitoring security documents, checking documentation for accuracy, and reviewing loans conditions before disbursal.
- Monitoring and logging completion of conditions precedent, advising the commercial team of outstanding conditions in a timely manner.
- Addressing or directing issues to appropriate resources for resolution, ensuring a seamless member experience.
- Processing new loans, inputting into system, doing Land Title Office searches, if necessary, as well as registrations.
- Setting up facilities, pre-authorized payments and collateral records on internal banking systems.
- Prepare all commercial loan advances (including progress advances) and fees, according to Pathwise Credit Union policy and guidelines to the accounting disbursement department.
- Following up with members of the commercial team regarding commercial loan files regularly until completed.
- Prepares, process and registers all required documentation efficiently and accurately; ensures deadlines are met.
- Ensures updates, changes and any required set-ups on the internal banking system are completed accurately and in a timely matter.
- Responds to commercial team inquiries and requests in a timely manner.
- Regularly reviews internal procedures and identifies opportunities for improvement in efficiency, sales or service.
- Assisting in retail sales administration when required.
- Supports the Commercial Team as needed, regarding the following:
- Processing loan renewals.
- Reviewing and comparing loans documentation to the banking system on all new facilities and ensuring all errors & omissions are corrected as required.
- Maintaining diary for credit related items.
- Maintaining fire and life insurance records and related correspondence with insurance companies.
- Processing requests for mortgage discharges.
- Registering, tracking and following up on all security documents to ensure accuracy and proper registration/charge.
- Diarizing maturity dates, reviewing reports, following up on all security renewals or discharge accordingly.
- Preparing reports for team as required.
- Provide assistance to the Commercial Services department as required.
- Ensures member confidentiality is maintained by adhering to Pathwise Credit Union privacy guidelines and privacy legislation.
- Perform all other related duties as assigned.
- All other duties as assigned.
Position Qualifications
Education & Experience
- Post-secondary degree/diploma or equivalent would be an asset.
- 2+ years progressive experience in commercial lending, or 3 years in a legal office as paralegal would be an asset.
Knowledge, Skills & Capabilities
- A strong commitment to service excellence, teamwork, and personal development with the ability to work independently.
- Must have the ability to work in a fast-paced environment and able to execute on work assigned with a high degree of professionalism and accuracy.
- Must be highly organized and able to perform moderately complex planning and prioritizing of own work activities.
- Requires well-developed communication skills, both written and verbal
- Requires working knowledge of Pathwise banking systems and credit union by-laws and policies.
- Strong computer skills, including Advanced Excel, Outlook, and Microsoft Word.
- Relevant legal knowledge and related skills an asset.
At Pathwise, we value our team members and are committed to fostering a supportive and rewarding work environment. We offer competitive compensation, opportunities for professional growth, and a chance to make a meaningful impact on the financial well-being of our members and community.
Pay: From $22.71 per hour
Benefits:
Ability to commute/relocate:
- Durham, ON: reliably commute or plan to relocate before starting work (required)
Education:
Experience:
- commercial lending: 2 years (preferred)
- legal administrative: 3 years (preferred)
Work Location: In person
