Reception, Office Ambassador
Autodesk
Montréal, QC
You are the first person our visitors, guests, and employees meet at our Montreal location. You greet and direct people, calls, issues, and deliveries to the appropriate department or employee. You perform all work with the primary goal of customer satisfaction, and maintain a diligent sense of safety and security for the building.

Responsibilities
Provide continuous coverage for the front desk
Greet visitors and notify personnel of visitor arrival
Monitor employee and visitor flow in and out of buildings
Maintain security requirements by ensuring visitors sign visitor log and by distributing guest badges
Ensure that unauthorized individuals are not granted access to buildings
Ensure that employees are using proper access badges
Alert Security or Facilities staff of any disturbances or potentially dangerous intruders
May be trained on alarm systems and provide first level response
Maintain professional appearance of building lobby or reception area
Maintain and distribute lobby materials such as newspapers or magazines
Receive and route all deliveries at the front desk
Interact with vendors, couriers and delivery personnel
Contact appropriate employees to accept deliveries
Assist with Quarterly metric tracking including headcounts, service ticket reporting and event and beverage tracking
Will be required to be complete CREFTS Autodesk Ambassador Certification within one year of hire. Thereafter, maintain current knowledge base of Company products and information by reading Company news, announcements, and product brochures
Possibly assist with conference room bookings, loaner equipment (remote controls, adaptors, headphones, etc.) distribution
Assist facilities staff with event support and event calendar
Customer and Employee Support and Answer incoming calls, either directly to reception or redirected from phone system
Answer inquiries directly or direct calls to appropriate employee. (May also) answer or direct calls from employees
Communicate with employees on site-specific issues (i.e. found keys, car lights on, etc.)
Answer and assist customers inquiring about Company technical support policies for Autodesk products
Make purchases and/or reconcile expense reports for site P-CarAct as point of contact in case of an emergency or disaster, coordinating with Facilities staff
Required to create and regularly update web pages
May perform related clerical work such as word processing, filing, emailing mass communications, etc

Minimum Qualifications
High School diploma or equivalent
Experience with vendor management, corporate security and safety programs a plus
Experience with maintaining\activating employee visitor badges
Excellent oral and written skills and proficiency with all Microsoft Office applications is required

Preferred Qualifications
You are a friendly people person, who is comfortable meeting new people
Customer service minded – pleasant, friendly, cheerful, energetic, courteous and professional
Flexible and able to multi-task effectively
Organized and able to prioritize effectively
Willing to learn new things – you are inquisitive!

About Autodesk
With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity.
Our software is used by everyone - from design professionals, engineers and architects to digital scientists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

To all recruitment agencies: Autodesk does not accept unsolicited headhunter and agency resumes. Autodesk will not pay fees to any third-party agency or company that does not have a signed agreement with Autodesk, Inc.