Location: Markham, ON
Job Type: Full-time
We are looking for a friendly, organized, and detail-oriented Customer Service Representative to join our team.
Responsibilities
-Respond to customer inquiries by phone, email, and online platforms
-Schedule appointments and coordinate service calls
-Follow up with customers regarding appointments and service requests
-Maintain accurate customer records and data entry
-Assist with paperwork and administrative tasks
-Coordinate with internal team members to ensure smooth daily operations
-Provide excellent customer service and support
Qualifications
-Previous customer service or administrative experience preferred
-Strong communication and interpersonal skills
-Excellent organizational and multitasking abilities
-Attention to detail and ability to work independently
-Proficient in Microsoft Office and general computer applications
-Experience with CRM software is an asset
-Must be fluent in English, Cantonese, and Mandarin
Requirements
- Available to work occasional Saturdays and Sundays based on business needs
-Reliable, professional, and customer-focused
-Ability to work in a fast-paced environment and manage multiple priorities
Work Environment & Perks
-Supportive team culture
-Growth opportunities
-On-site parking
-Employee discount
-Casual dress
Pay: $38,000.00-$42,000.00 per year
Language:
- English (required)
- Cantonese (required)
- Mandarin (required)
Work Location: In person
